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All Journal Jurnal Komunikasi
Prihandono, Bambang Kusumo
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Arts Humanities

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Negotiating inclusive communication to unlock mutedness: A study of students with disabilities in higher education Widyastuti, Dhyah Ayu Retno; Pramudyanto, Alexander Beny; Prihandono, Bambang Kusumo
Jurnal Komunikasi Vol. 20 No. 2 (2026): VOLUME 20 NO. 2 OKTOBER 2026
Publisher : Program Studi Ilmu Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/komunikasi.vol20.iss2.art2

Abstract

This study explores inclusive communication to improve relationships for students with disabilities, as communication is essential for supporting their activities. However, limited accessibility and capabilities of them hinder their participation. Therefore, educational institutions face a challenge in achieving sustainable and equitable development for each community. This study adopts muted group theory with a qualitative exploratory approach to examine this issue. The data sources consist of university leaders, representatives of student organizations, and students with disabilities. The researchers collected data through focus group discussions and in-depth interviews. The study found the presence of both physical and sensory disabilities among the students. Students with special needs tend to be passive because of the dominance of other students. Communication barriers arise due to the accessibility of students with disabilities and the hesitation of non-disabled students in communicating. An inclusive communication model highlights the strengths of diversity and creates an effective learning environment.
Co-Authors Alexander Beny Pramudyanto Dhyah Ayu Retno Widyastuti