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Nazril Rusydi Suhendar
Universitas Siliwangi
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ANALISIS DAN EVALUASI KUALITAS LAYANAN JARINGAN WIFI MENGGUNAKAN PARAMETER QUALITY OF SERVICE (QOS) PADA DINAS KESEHATAN KOTA TASIKMALAYA Nazril Rusydi Suhendar; Muhammad Fazel Ar Razi; Helmy Dzulfikar
Jurnal Jarkom Vol. 14 No. 01 (2026): Juni 2026
Publisher : Program Studi Informatika, Fakultas Sains dan Teknologi Informasi, Universitas AKPRIND Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34151/jarkom.v14i01.5538

Abstract

This study aims to analyze the quality of computer networks at the Tasikmalaya City Health Office using Quality of Service (QoS) parameters and evaluate it based on the TIPHON standard. The problem faced is that the network quality is not yet optimal due to a non-integrated network topology design and uneven distribution of access points. The method used in this study is the Network Development Life Cycle (NDLC). The results show that network quality is not evenly distributed across all locations, where delay and packet loss values at most points fall into good to very good categories, while jitter values show significant variation and fall into poor categories in several locations. Thus, it can be concluded that network problems are influenced by a non-centralized topology design, limited number of access points, and high dependence on wireless network usage, therefore improvements in network distribution and a more optimal network topology design are required.
Co-Authors Helmy Dzulfikar Muhammad Fazel Ar Razi