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p-Index From 2021 - 2026
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All Journal Escalate : Economics and Business Journal
Ryan Bintang Saputra
Sekolah Tinggi Ilmu Ekonomi IBMT SURABAYA
Economics, Econometrics & Finance

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Production Process Management Strategy to Improve Product Quality at Buk Nur Food Stall in West Surabaya Ryan Bintang Saputra; Is Fadhillah; Rini Novianti
Escalate : Economics and Business Journal Vol. 4 No. 4 (2026): Escalate : Economics and Business Journal
Publisher : Takaza Innovatix Labs Ltd.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61536/escalate.v4i4.839

Abstract

The development of culinary businesses increases competition, making production process management crucial for maintaining product quality. This study aims to determine the strategies and constraints of production process management in improving product quality at Warung Makan Buk Nur in West Surabaya. The study employed a descriptive qualitative method. Subjects were determined through purposive sampling, including the owner, production staff, and consumers. The researcher served as the primary instrument, collecting data through observation, in-depth interviews, and documentation. Data were analyzed through data reduction, data presentation, and conclusion drawing, and tested through triangulation. The results showed that the production strategy included selecting quality raw materials, structured processing, hygiene and quality control, and evaluation based on consumer feedback. In conclusion, this strategy helped maintain product quality, despite challenges such as price and availability of raw materials, consistent quality during peak hours, and speed of service.
Co-Authors Is Fadhillah Rini Novianti