Nur Salsalbilah
Universitas Muhammadiyah Jakarta

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A Review of the Aspects of Work Stress, Work-Life Balance, and Social Support on Employee Performance at PT. Panca Kharisma Utama Nur Salsalbilah; Nuraeni
Escalate : Economics and Business Journal Vol. 4 No. 4 (2026): Escalate : Economics and Business Journal
Publisher : Takaza Innovatix Labs Ltd.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61536/escalate.v4i4.946

Abstract

This study aims to examine the relationships of work stress, work-life balance, and social support with employee performance at PT Panca Kharisma Utama. A quantitative associative approach was employed, involving a population of 208 employees and a sample of 144 respondents selected through probability sampling using the simple random sampling technique. Data were collected using a five-point Likert-scale questionnaire and analyzed using multiple linear regression with SPSS. The results show that work stress has a negative but statistically nonsignificant relationship with employee performance (t = -0.113; p = 0.910). Work-life balance also has a negative but statistically nonsignificant relationship with employee performance (t = -1.894; p = 0.060). In contrast, social support has a positive and statistically significant relationship with employee performance (t = 13.730; p < 0.001). The coefficient of determination (R²) is 0.627, indicating that the three independent variables jointly explain 62.7% of the variation in employee performance. These findings suggest that the company should strengthen workplace social support through effective communication, teamwork, and support from supervisors and coworkers to help improve employee performance.