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All Journal Journal of Business Economics and Management
Siham Ikbar Aushaf
Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Pamulang
Economics, Econometrics & Finance

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Analisis Rekrutmen Tenaga Kerja untuk Operasional Warteg Berkah Saluyu Cabang Pondok Ranji Astuti Kelian; Kina Adistia Fraulina; Siham Ikbar Aushaf; Ria Aulia
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 3 No. 2 (2026): Oktober-Desember
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jbem.v3i2.1972

Abstract

This study analyzes workforce recruitment at Warteg Berkah Saluyu, Pondok Ranji Branch, and its relationship with operational needs. A descriptive qualitative approach was applied, with primary data collected through in-depth interviews with the owner and two employees working in front service/cashier and kitchen support. Interview data were organized into themes covering recruitment objectives, workforce needs, recruitment channels, candidate criteria, task placement, and perceived operational benefits. The findings indicate that the owner obtains workers through a trusted labor agency and considers diligence and basic numeracy when assigning tasks. Employees are assigned to front service and cashier duties or kitchen support and dishwashing. Informants explained that this division of labor reduces the owner’s workload and helps tasks continue during busy periods, particularly lunch hours, Sundays, and Ramadan. SWOT analysis identifies task specialization and the owner’s practical understanding of workforce needs as strengths. Written selection criteria are a point for improvement because the interviews did not establish whether such records are maintained. Suggested strategies include documenting job requirements, communicating position criteria to the agency, and reviewing employee placement.
Co-Authors Astuti Kelian Kina Adistia Fraulina Ria Aulia