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All Journal Journal of Business Economics and Management
Karuniadi Nata Kusuma
Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Pamulang
Economics, Econometrics & Finance

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Analisis Kebutuhan Karyawan Dalam Mendukung Rencana Pengembangan Usaha Makanan Pada Warteg Berkah Saluyu Zahra Bintang Pratiwi; Cindi Puspita Sari; Karuniadi Nata Kusuma; Ria Aulia
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 3 No. 2 (2026): Oktober-Desember
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jbem.v3i2.1973

Abstract

Human resources are an important component in supporting the operation and development of micro, small, and medium enterprises (MSMEs). This study aims to analyze employee needs in supporting the business development plan of Warteg Berkah Saluyu, which has four workers consisting of two owners and two employees. The study used a descriptive qualitative approach with interviews with four informants, analyzed through data reduction, data display, and conclusion drawing, and validated through source triangulation. Employee needs were examined using a workforce gap formula. The results show that all informants consider the two current employees sufficient, but service becomes overloaded during the lunch peak (11.00–13.00) and the owners help serve customers. The owner estimates that one to two additional employees, mainly for service, will be needed if the business grows, which is consistent with the owner’s first branch in Ciputat that employs three to four employees. The estimated gap is therefore one to two employees. New employees are expected to be friendly, honest, agile, cooperative, able to calculate payments correctly, and able to maintain cleanliness. These findings can serve as a basis for planning recruitment that matches operational needs.
Co-Authors Cindi Puspita Sari Ria Aulia Zahra Bintang Pratiwi