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All Journal Journal of Business Economics and Management
Putri Azmi Adesti
Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Pamulang
Economics, Econometrics & Finance

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Analisis Pekerjaan dan Deskripsi Jabatan dalam Pengelolaan Sumber Daya Manusia pada Warkop ReDaily Aliefa Nazwa Aulia; Nasya Biranti Agustin; Putri Azmi Adesti; Ria Aulia
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 3 No. 2 (2026): Oktober-Desember
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jbem.v3i2.1976

Abstract

This study aims to analyze jobs and develop job descriptions for the owner and barista positions at Warkop ReDaily. A descriptive qualitative approach was employed, with data collected through interviews, observation of work activities, and supporting documentation. Data analysis involved data reduction, data display, and conclusion drawing. The findings reveal that the owner is responsible for business management, employee supervision, financial management, raw material inventory, and service quality. The barista’s primary duties include preparing and delivering customer orders, maintaining equipment cleanliness, and supporting customer service. The owner faces challenges related to employee management, inventory control, financial administration, and fluctuating customer demand. Meanwhile, the barista encounters order backlogs and time and staffing constraints, particularly when working alone during a shift. Based on these findings, job descriptions were developed for both positions, covering job objectives, main duties, responsibilities, authority, work relationships, and job requirements. These job descriptions are expected to clarify role boundaries, improve understanding of work responsibilities, and provide a practical reference for daily operations and human resource management at Warkop ReDaily.
Co-Authors Aliefa Nazwa Aulia Nasya Biranti Agustin Ria Aulia