Ani Selviyanti
Universitas Muhammadiyah Makassar, Indonesia

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Analysis of the Relationship Between Servant Leadership and Work-Life Balance in Influencing Employee Work Productivity through Job Satisfaction as an Intervening Variable Ani Selviyanti; Andi Jam’an; Andi Mappatompo
Journal of Public Representative and Society Provision Vol. 6 No. 3 (2026): Journal of Public Representative and Society Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jprsp.v6i3.1017

Abstract

This study aims to analyze the influence of servant leadership and work-life balance on work productivity through job satisfaction as an intervening variable at PT. Bank Sulselbar, Topoyo Branch. The study employed a quantitative approach with explanatory research. The study population consisted of 83 permanent employees, and a sample of 68 respondents selected using purposive sampling. Data were collected through observation, documentation, and questionnaires using a Likert scale. Data were analyzed using SPSS and AMOS 30.0 through descriptive analysis, validity, reliability, goodness of fit, path analysis, and the Sobel test. The results showed that work-life balance had a positive and significant effect on job satisfaction and work productivity. Conversely, servant leadership had no significant effect on job satisfaction or work productivity. Job satisfaction also had no significant effect on work productivity and was unable to mediate the relationship between the variables. The findings indicate that work-life balance and organizational system effectiveness are more influenced by the work productivity of banking employees than by interpersonal leadership approaches. This research contributes to the development of human resource management studies based on work well-being and serves as a basis for banking organizations in formulating work-life balance policies to improve employee productivity.