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All Journal Cendekia: Jurnal Ilmu Sosial, Bahasa dan Pendidikan
Yokobus Karolus Bilo Gizi
Universitas Nusa Cendana Kupang
Education Social Sciences Other

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Kinerja Badan Penanggulangan Bencana Daerah Dalam Penanganan Bencana Erupsi Letusan Gunung Lewotobi Laki-Laki Pada Masyarakat Terdampak Di Desa Hokeng Jaya Kabupaten Flores Timur Yokobus Karolus Bilo Gizi; Ajis Salim Adang Djaha; Ardy Yosafat Pandie; Maria Magdalena Lino
CENDEKIA: Jurnal Ilmu Sosial, Bahasa dan Pendidikan Vol. 6 No. 4 (2026): November : CENDEKIA: Jurnal Ilmu Sosial, Bahasa dan Pendidikan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/cendekia.v6i4.10631

Abstract

This qualitative case study aims to describe the performance of the East Flores Regional Disaster Management Agency (BPBD) in handling communities affected by the Mount Lewotobi Laki-laki eruption and identify its supporting and inhibiting factors. Focusing on responsiveness indicators (Dwiyanto, 2008), data were collected through interviews, observations, and documentation with 13 purposive informants, then analyzed using the Miles and Huberman model. Findings show that BPBD conducted evacuations, set up shelters, distributed aid, and provided grievance mechanisms. However, responsiveness was sub-optimal due to delayed assistance, mismatched logistics, uneven information distribution, and weak complaint follow-up. Performance was supported by community solidarity, assistance from central/regional government, TNI/Polri, and personnel dedication. Inhibiting factors included limited human resources, budget, and infrastructure, geographical constraints, incomplete disaster databases, sectoral ego, and relocation resistance. Strengthening HR capacity, formulating specific SOPs, updating databases, and participatory relocation are needed.
Co-Authors Ajis S Adang Djaha Ardy Yosafat Pandie Maria Magdalena Lino