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All Journal Journal of Management, Economic, and Accounting
Novita Sari Ginting
Universitas Pembangunan Panca Budi
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Role of the Indonesian Civil Servants Cooperative (KPRI) in Improving Employee Welfare at RSUD Dr. Pirngadi Medan City: A Qualitative Study Novita Sari Ginting; Suhendi Suhendi
Journal of Management, Economic, and Accounting Vol. 5 No. 4 (2026): Oktober
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v5i4.1903

Abstract

The Indonesian Civil Servants Cooperative (Koperasi Pegawai Republik Indonesia/KPRI) is an economic institution that plays an important role in improving the welfare of civil servants, including employees of government hospitals. This study aims to determine the existence and role of KPRI at RSUD Dr. Pirngadi Medan City in improving employee welfare. The study used a descriptive qualitative approach with a case study method. Data were collected through questionnaires distributed to 85 respondents (from a population of 546 members, calculated using the Slovin formula), interviews, observation, and analysis of the cooperative's financial reports from 2020 to 2024. Data were analyzed descriptively and qualitatively using percentages, as well as descriptively and quantitatively using financial ratio and trend techniques. The results show that KPRI plays an active role in improving member welfare through savings and loan services (81.62%), profit-sharing/Sisa Hasil Usaha distribution (73.53%), social programs (71.37%), and managerial aspects (83.14%). The trend analysis of Sisa Hasil Usaha for 2020–2024 shows an average annual growth of 3.65%, despite a decline during the Covid-19 pandemic. Hypothesis testing accepted H1, indicating that KPRI has a role in improving the welfare of RSUD Dr. Pirngadi Medan City employees. This study recommends business unit development, service digitalization, and stronger socialization of KPRI programs to members
Co-Authors Suhendi Suhendi