Anggunan Tunggal
Universitas Mulawarman

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Continuous Improvement Strategies for Enhancing the Quality of Learning at SDN 004 Bontang Barat Anggunan Tunggal; Syafril Hidayat; Asmar Baco; Azainil Azainil
Jurnal Riset Ilmu Pendidikan Vol. 5 No. 3 (2025): Jurnal Riset Ilmu Pendidikan
Publisher : Lembaga Riset Mutiara Akbar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56495/jrip.v5i3.1180

Abstract

This study aims to explore continuous improvement strategies in enhancing the quality of learning at SDN 004 Bontang Barat. Using a qualitative approach supported by descriptive data, the research identifies key factors influencing learning quality, implementation of continuous improvement strategies, implementation challenges, and stakeholder involvement. The findings show that strategies such as improving teacher competence, strengthening school management, integrating technology, upgrading infrastructure, and fostering collaboration with parents and the community have a positive impact on learning effectiveness. However, challenges such as limited resources, resistance to change, and lack of policy support must be addressed systematically. This study recommends fostering a reflective and evaluative school culture, visionary leadership, and sustained support from all stakeholders to achieve optimal learning quality. The continuous improvement strategies implemented at SDN 004 Bontang Barat demonstrate the importance of a holistic approach to enhancing learning quality. By addressing multiple aspects such as teacher competence, school management, technology integration, and community engagement, the school has created a more conducive environment for effective learning.
Evaluation of the Quality of the iPresensi Berau Website Using Webqual and Importance Performance Analysis Anggunan Tunggal; Teguh Prastyo; Ramadiani Ramadiani
Jurnal Riset Ilmu Pendidikan Vol. 5 No. 3 (2025): Jurnal Riset Ilmu Pendidikan
Publisher : Lembaga Riset Mutiara Akbar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56495/jrip.v5i3.1251

Abstract

The iPresensi Berau website is an online attendance system used by State Civil Apparatus (ASN) to record attendance in real time, while also supporting transparency and accountability in human resource management. This study aims to evaluate the quality of iPresensi Berau services from a user perspective by combining the WebQual 4.0 method—covering the dimensions of usability, information quality, and service interaction—and Importance–Performance Analysis (IPA). A descriptive quantitative approach was used through the distribution of a Google Form-based questionnaire to ASN in Berau Regency. Data analysis included calculating the level of conformity and mapping attributes in the IPA quadrant. The results showed that the average level of conformity between the level of importance and performance reached 98.90%, indicating that the website's performance has generally met user expectations. The IPA mapping identified three attributes in Quadrant I (top priority for improvement): (1) easy to understand site interactions, (2) easy to navigate, and (3) easy to understand information. Meanwhile, several attributes, such as clear website instructions, accurate information presentation, and secure and protected user data, fall into Quadrant II (maintained). These findings underscore the importance of improving interface aspects and information understandability, while maintaining the quality of already high-performing attributes.