<![CDATA[The quality of public services is strongly influenced by the availability of adequate facilities and infrastructure. Supporting facilities enable service processes to run more smoothly and quickly while providing convenience for the community as service users. In the context of Police Clearance Certificate (SKCK) issuance services, the availability of facilities and infrastructure is one of the elements that can determine the effectiveness of service delivery. This study was conducted to analyze the condition of facilities and infrastructure, assess the quality of public services, and examine the contribution of facilities and infrastructure to SKCK issuance services at Makassar Port Police Resort. The study employed a quantitative approach with a bivariate research design. Data were collected through observation, questionnaires, and documentation, involving 138 respondents selected using convenience sampling. Data analysis was conducted using descriptive statistics to describe the characteristics of the research variables and inferential statistics to test the relationships between variables. The findings show that both the condition of facilities and infrastructure and the quality of public services were in the very good category. Statistical testing indicated a strong relationship between facilities and infrastructure and public services in SKCK issuance at Makassar Port Police Resort, as indicated by a correlation coefficient of 0.888. In addition, the Nagelkerke Pseudo R-Square value of 72.5% indicates that most of the variation in public service quality can be explained by the available facilities and infrastructure, while the remainder is influenced by other factors outside the research model.]]>
