<![CDATA[Cawang Lama Tourism Village in Rejang Lebong Regency, Bengkulu Province, holds substantial natural tourism potential, yet its sustainable management is constrained by the weak institutional capacity of the Tourism Awareness Group (POKDARWIS), limited digital literacy, and the absence of disaster mitigation within destination governance despite its location in a flood- and landslide-prone area. This community service program aimed to strengthen the institutional capacity of POKDARWIS and integrate disaster mitigation and digital literacy into tourism village governance. The program involved 12 core POKDARWIS administrators through a Participatory Action Research (PAR) approach comprising five stages: socialization and needs identification, institutional capacity strengthening, technology and innovation adoption, mentoring and evaluation, and sustainability strategy. Evaluation combined quantitative pre-test and post-test measures with qualitative observation, interviews, and document review. The results showed an increase in participants' knowledge scores, the completion of institutional documents (organizational structure, job descriptions, standard operating procedures, and a work plan), active digital promotion media (social media and QR codes), and an interactive Digital Disaster Risk Map built with Google My Maps that maps evacuation routes and assembly points. The program was effective in strengthening POKDARWIS's institutional capacity and disaster resilience while supporting more professional, adaptive, and sustainable governance of Cawang Lama Tourism Village.]]>
