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Diki Kurniawan
Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi
Humanities Education Other

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Transformasi Pelayanan Publik melalui Implementasi Sistem Informasi Manajemen Korong Berbasis Web di Korong Campago Diki Kurniawan; Akdila Bulanov
TadrisReach: Journal of Educational Service Vol. 2 No. 1 (2026): Maret 2026
Publisher : Fakultas Tarbiyah dan Ilmu Keguruan - UIN Bukittinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30983/tadrisreach.v2i1.3647

Abstract

The transformation of Electronic Government (E-Government) to the village administration level is crucial for creating transparent and efficient public services. However, administrative management in the Korong Campago area is still carried out conventionally. This condition causes slow information dissemination, undocumented citizen complaints, and the fading of local history from the memories of the younger generation. This study aims to design, build, and implement a web-based Korong Campago Management Information System to digitalize public services. The community service method used combines the System Development Life Cycle (SDLC) Waterfall model for application development with a participatory training approach for implementation. The implementation results indicate that the system operates successfully with main features including the dissemination of Circular Letters (PDF), public reporting through an "Interactive Suggestion Box" with photo attachments, and real-time population data transparency (945 residents and 210 households). In conclusion, the implementation of this information system is proven effective in cutting bureaucracy, building transparent communication between the officials and the community, preserving cultural heritage, and serving as a concrete step toward realizing a Smart Village ecosystem in West Sumatra Province.
Co-Authors Akdila Bulanov