Claim Missing Document
Check
Articles

Found 12 Documents
Search

PENINGKATAN KESADARAN MASYARAKAT TERHADAP KEBERSIHAN DAN MENGEMBANGKAN UMKM DI KELURAHAN BAKALANKRAJAN Achyunda Putra, Firnanda Al-Islama Achyunda Putra; Arief, Rizza Muhammad; Arifin, Yulia Natasya Farah Diba
RAMBIDEUN : Jurnal Pengabdian Kepada Masyarakat Vol. 7 No. 2 (2024): Rambideun: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Al Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/pkm.v7i2.2414

Abstract

Improving cleanliness is one way to optimize public health. This community service activity has the theme of cleanliness and development of MSMEs, which is carried out by KKN students in Bakalankrajan Village. Students helped develop 2 MSME products and held a "Shining Village" competition to increase the enthusiasm and awareness of residents in cleaning the environment. This activity aimed to increase residents' awareness and initiative towards environmental cleanliness in Bakalankrajan Village. From the results of the "Shining Village" competition, Unmer KKN 2023 students will support and help the village that gets the lowest score. This activity used implementation methods in the form of socialization, by distributing posters, holding competitions, assessing and processing scale data, and service in the form of community service. From the results of the service activities, it can be seen that residents are starting to keep their environment clean after the Shining Village" competition program and updating the logo and catalog design for the Jamu and Sago Tempe Chips MSMEs to maximize their products visibility.
Analisis Kepuasan Pengguna Website SIAPEL Dalam Pelayanan KTP Elektronik Kota Malang Menggunakan Metode E-Govqual Modesta Inda Kartikawati; Rizza Muhammad Arief
J-INTECH ( Journal of Information and Technology) Vol 12 No 02 (2024): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v12i02.1299

Abstract

The implementation of e-government as an innovation in public administration using information technology prompted the Malang City government to launch the SIAPEL website, offering various public services, including electronic ID card (E-KTP) services. Despite facing challenges, such as the absence of formal research on user satisfaction, there is a critical need to evaluate the satisfaction level of E-KTP service users on the SIAPEL website. This study employs the e-govqual method, focusing on dimensions like ease of use, trust, reliability, and citizen support. The research findings indicate that all questionnaire items are valid, normally distributed, and reliable based on validity, normality, and reliability tests. The t-test identifies three significant variables influencing user satisfaction: ease of use, trust, and reliability. Furthermore, through multiple linear regressions and f-tests, it is evident that all variables significantly and positively affect user satisfaction. Overall, the e-govqual method effectively evaluates user satisfaction levels, affirming that all studied variables play a crucial role in determining user satisfaction.