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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Edulib LIBRARIA Warta Perpustakaan Pusat Undip JPUA: Jurnal Perpustakaan Universitas Airlangga: Media Informasi dan Komunikasi Kepustakawanan
Masriyatun, Masriyatun
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Decision Sciences, Operations Research & Management Library & Information Science

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Journal : Edulib

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Factors Affecting the User Satisfaction of Online Catalog Information Systems (UNSLA) Masriyatun, Masriyatun; Fatmawati, Rustania
Edulib Vol 14, No 1 (2024)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/edulib.v14i1.71178

Abstract

UPT Online Catalog Application Library is one of Library Application used by the user at University of Sebelas Maret Surakarta. Statistical results from the assessment and review of the user in 2022, show that the satisfaction level is still low and there are various complaints from the users against the UPT Online Catalog Application of the Library of the University of Sebelas Maret Surakarta. Thus, researchers are interested in discussing this using quantitative research methods. Quantitative research with this type of associative research is used to look at relationships or influences between two or more variables. Researchers used Slovin's formula to determine the sample. The population in the research are 671. Then, the results of 87 respondents were obtained as a sample. The result of this research shows that all variables including content, accuracy, timeliness, form, ease of use have a relationship with user satisfaction of the UPT Library online catalog information system of University of Sebelas Maret Surakarta. The influence of free variables using the UPT library online catalog information system on user satisfaction is 38.8% while the rest (100% - 38.8%) is 61.2 percent influenced by other variables. Suggestions to libraries to improve the UPT Online Catalog Information System of the Library of the University of Sebelas Maret Surakarta include content, accuracy, timeliness, form, and ease of use in order to provide satisfaction and positive assessment of the users.
Development of a Disablitiy-Friendly an Inclusive in Sebelas Maret University Library Masriyatun, Masriyatun; Perwitosari, Henny; Demartoto, Argyo
Edulib Vol 11, No 2 (2021)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/edulib.v11i2.38431

Abstract

Higher education libraries generally provide library material collection needs for non-disabled users, while disabled users also need the same. The purpose of this study was to determine the policy governance of the development of the UPT library at Sebelas Maret University, Surakarta, which was friendly and inclusive, and student responses to the policy governance of the development of the UPT library at Sebelas Maret University, Surakarta, which was pleasant and inclusive. The research method uses qualitative and quantitative descriptive involving 33 respondents. Researchers used questionnaires and interviews to obtain data. The results of this study indicate that the management of library UPT development policies includes information resource management policies, collection development for disabled users, and facilities and infrastructure policies for disabled users. The results of student responses to information resource management policies are high, 63.6%, responses to collection development policies are medium, 36.4%, and answers to facilities and infrastructure development policies are very low, 54.5%. Overall, the student response to the policy of developing the UPT library at Sebelas Maret University, Surakarta, which is disability-friendly and inclusive, is shallow, at 39.4%. The conclusion from these results is that the development of the Disabled and Inclusive UNS Library UPT is essential for improvement, especially policies in the field of facilities and infrastructure.
Co-Authors Argyo Demartoto, Argyo Bambang Hermanto Fatmawati, Rustania Maya Yusnita Nanang Wahyudin Perwitosari, Henny