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All Journal INFO ARTHA Journal of Hospitality Accommodation Management
Grace, Gabriela
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Humanities Economics, Econometrics & Finance Education Social Sciences

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FACTORS AFFECTING INWARD FOREIGN DIRECT INVESTMENT: CASE OF ASEAN COUNTRIES Grace, Gabriela
JURNAL INFO ARTHA Vol 3, No 2 (2019): NOVEMBER EDITION
Publisher : Polytechnic of State Finance STAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (771.226 KB) | DOI: 10.31092/jia.v3i2.588

Abstract

The goal of this study is to identify the determinants of foreign direct investment in members of ASEAN countries (will be known as ASEAN-9 and ASEAN-7 from 1990 to 2017 by using Pooled Least Square as the model.The results show that market size, trade openness, infrastructure, research & development, and inflation have positive effects on inward FDI which can be considered as determinants of FDI. On the other hand, human capital and real interest rates show a negative sign.This study also discussed the FDI trend after the global finance crisis in 2008. The results indicate that the annual trend for FDI after 2008 is positive, which means there is no big impact from the global financial crisis of 2008 on FDI inflows.Based on the results, GDP, infrastructures, and trade openness become the important factors to attract foreign investors. Therefore, government can improve through policies, such as easing trade procedures, or improving the quantity and quality of the infrastructure.The difference finding is found on the negative result of human capital effect on inward FDI. Thus, the quality of human resources still needs improvement because it can improve thelow-tech into high-tech destination countries for FDI.
MENINGKATKAN PELAYANAN BELL AMBASADOR ( STUDI KASUS DI HOTEL X DI NUSA DUA Grace, Gabriela; Darmaputra, Putu Gede Eka; Putra, Dewa Gede
Journal of Hospitality Accommodation Management (JHAM) Vol. 4 No. 1 (2025): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v4i1.1773

Abstract

This research aims to analyze the improvement of handling guests' luggage upon arrival at Hotel X in Nusa Dua. The study employs a descriptive qualitative method and reveals that out of 16 criteria in the hotel's Standard Operating Procedure (SOP), only 10 criteria have been implemented according to standards. In comparison, the remaining 6 criteria are not yet fully compliant. To address these shortcomings, key indicators are used as a reference: avoiding damage, preventing loss, ensuring items are not misplaced, and avoiding delays in delivery during the arrival phase. The improvements focus on strengthening security measures for luggage, proper placement, and better documentation. This data indicates that the implementation of improved procedures will enhance the quality of service at the hotel
Co-Authors Putra, Dewa Gede Putu Gede Eka Darmaputra