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All Journal Jurnal Pemberdayaan Masyarakat Madani (JPMM) International Research Journal of Business Studies
Jacoeb, Teuku Nebrisa Zagladin
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Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Skrining dan Penyuluhan Kesehatan dalam Mewujudkan Gerakan Masyarakat Hidup Sehat dan Produktif Umniyatun, Yuyun; Nurmansyah, Mochamad Iqbal; Hidayati, Hidayati; Jacoeb, Teuku Nebrisa Zagladin
Jurnal Pemberdayaan Masyarakat Madani (JPMM) Vol. 3 No. 2: Jurnal Pemberdayaan Masyarakat Madani (JPMM) (DOAJ & SINTA 3 Indexed)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (532.183 KB) | DOI: 10.21009/JPMM.003.2.10

Abstract

This article aimed to described community development process that held by collaboration between private hospital and university on sreening and education of health towards implementation of healthy lifestyle of community. These activities have been implemented during November 2018 – January 2019. The event was held on Sammarie Basra Hospital, East Jakarta, Jakarta Province. The event involved 100 people as participant of the health education and screening. The program comprised of some activities such as coordination meeting, development of health promotion media which is in this program, we developed 3 different posters that stick on the Hospital, leaflet that given for the participant and video of psychal activity. Health education has been performed by medical doctor and midwive and health screening by hospital healthcare workers. Participants who got some health screening such as blood pressure, cholesterol, puric acid and glucose test. Most of participants were female (72.7%) with age more than 45 years old (50.0%). The nuber of female participants (30.0%) who have high blood pressure were higher than male participants (16.7%) while the number of male participants who have high DM type 2 and hypercholesterol were higher than female participants, respectively 16.7%/64.3% and 5.0%/36.0%.
Performance Measurement of a Private Hospital during the Pandemic Covid-19 Umniyatun, Yuyun; Aulia, Kris Febyta; Rahayu, Sri; Jacoeb, Teuku Nebrisa Zagladin; Nurmansyah, Mochammad Iqbal
International Research Journal of Business Studies Vol. 16 No. 1 (2023): April - July 2023
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/irjbs.16.1.27-42

Abstract

This study aims to analyze the performance of private hospitals during the COVID-19 pandemic through the BSC approach. This research uses a quantitative descriptive approach based on a case study at a private hospital in East Jakarta. A hospital employee-patient survey provided the main data. 2019–2020 hospital reports supplied secondary data. The results showed that, from the customer perspective, there was a decrease in performance in customer acquisition and retention. From the internal business process perspective, there is a decrease in bed occupancy rate and turnover interval. From a financial perspective, there is a decline in profitability and cost recovery rate. The learning perspective is considered good in employee satisfaction, low employee turnover, and regular training, so that it can be concluded that employee retention is well implemented. Overall, hospitals need to review key performance indicators from a customer perspective and internal business processes to improve financial performance.
Co-Authors Aulia, Kris Febyta Hidayati Hidayati Mochamad Iqbal Nurmansyah Nurmansyah, Mochammad Iqbal SRI RAHAYU Umniyatun, Yuyun