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All Journal JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Equilibrium: Jurnal Ekonomi-Manajemen-Akuntansi
Rizal, As'at
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Kualitas Produk, Harga Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Kedai Warsu Coffe Cafe Umami, Risatul; Rizal, As'at; Sumartik, Sumartik
Equilibrium: Jurnal Ekonomi-Manajemen-Akuntansi Vol 15, No 2 (2019): October
Publisher : Research Institution and Community Service Wijaya Kusuma Surabaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30742/equilibrium.v15i2.630

Abstract

This research finds out the effect of product, price and service quality toward customer satisfaction both partially and simultaneously at Warsu Coffe Cafe. It is descriptive research with a quantitative method. The data were collected using questionnaires and documentation. The populations were the consumers who visited and bought a product in Warsu Coffe Cafe. The samples were 87 respondents that were chosen by using nonprobability sampling technique with incidental sampling type. The analysis technique used multiple linear regression. The result showed that both partially and simultaneously, the product, price, and service quality affect customer satisfaction. The most dominant influence is product quality on customer satisfaction, it shows that the Warsu Coffee Cafe has good product quality.
Dapatkah Metode RGEC (Risk Profile, Good Corporate Governance, Earning, And Capital) Efektif dalam Menilai Kinerja Manajerial? Can the RGEC (Risk Profile, Good Corporate Governance, Earning, And Capital) Method be Effective in Assessing Managerial Performance? Anggraini, Rusmalina; Setiyono, Wisnu Panggah; Rizal, As'at
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 3 No. 1 (2017): March
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (507.41 KB) | DOI: 10.21070/jbmp.v3i1.1888

Abstract

The Purpose of this Research, we tried to find the relationship between the level of bank health by using Risk Profile, Good Corporsate Governance. Earning, and Capital (RGEC) method compared with managerial performance of the Bank. Research Method, by using a descriptive quantitative approach, we attempt to describe the financial performance of the bank with new methods in accordance with guidelines and regulations issued by the financial services authority (OJK). In this research we taking financial statements data from PT. Bank Mandiri (Persero) Tbk in 2103 until 2015. Findings, we found that PT. Bank Mandiri (Persero) Tbk is in a good conditionbased on RGEC factors including: 1) Risk Profile factors measured by NPL and LDR ratios showed that the company has low risk level. 2) The implementation of Good Corporate Governance, the company had also implemented GCG principles in accordance with the provisions of OJK. 3) On earning factors assessed by ROA and NIM ratio, the company best ranked with excellent predicate value. 4) Finally on the Capital factor by employing CAR ratio, the company's position shows in a very good position. Furthermore, when this study correlated with the managerial performance, PT. Bank Mandiri was able to demonstrate an excellent managerial performance. It is shown by the increase of company's Capital Expenditure from year to year in the length of the research. Therefore, it can be concluded that if a healthy company will have an impact on improving managerial performance.
Kajian Sosial, Ekonomi Dan Lingkungan Terhadap Perkembangan Wisata Delta Fishing Buduran Sidoarjo: Social, Economic and Environmental Studies on the Development of Delta Fishing Tourism Buduran Sidoarjo Rizal, As'at; Miftahorrotmat, Agus; Indayani, Lilik
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 5 No. 2 (2019): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (76.49 KB) | DOI: 10.21070/jbmp.v5i2.2729

Abstract

Tourism has an influence on social, economic and environmental life for the people of the tourism area, both from positive and negative sessions, from the economic sector, there are a lot of jobs that arise starting from the provision of accommodation services, restaurants, tourism services, to souvenir businesses. This development will also have an impact on State and Regional revenues from the tax sector. Priono (2011), on the other hand, also changes in social society and the environment The purpose of this study is to determine social, economic and environmental develop- ment of tourism objects. And examine social, economic and environmental development of tourist objects This type of research survives with a qualitative approach, data collection techniques using in-depth interviews or in-depth interviews with informants including residents around the area, tourism and tourist managers and key informants include community leaders, youth organizations. Data analysis techniques used data triangulation and the Miless Hubermen method. The results of the study show that: 1) the development of Delta Fishing tourism objects from social, economic and environmental studies on the area of tourism objects in gen- eral has a positive impact. 2). Social studies have shifted more openly to migrants. 3). An economic study shows medium business opportunities and provides economic activities such as food, rice stalls, parking lots. 4). Environmental studies have a negative impact on the environment due to tourist activities close to villages and access to village roads that cause pollution and are in the rice fields.
Co-Authors Anggraini, Rusmalina Heriyanto, Muhammad Ferdiawan Lilik Indayani Miftahorrotmat, Agus Setiyono, Wisnu Panggah Sumartik Susanti, Feni Dwi Umami, Risatul