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Journal : Computer Based Information System Journal

PERANCANGAN UI/UX DELIVERY MOBILE APP DENGAN METODE DESIGN THINKING DAN USABILITY SCALE Saddyah, Trie Meutia; Saragih, Saut Pintubipar
Computer Based Information System Journal Vol. 12 No. 1 (2024): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/cbis.v12i1.8242

Abstract

Delivery services are one of the sectors in the business world that is influential in business development, along with the increasing behaviour of people in online shopping. With significant growth in the courier and delivery service sector, many individuals or the courier and delivery service industry are trying to adopt technology that can support the ease of the delivery process with effective management for use. In general, the issue encountered when designing an application is that it does not match the needs of users, resulting in the program failing to achieve its goal. One method that is considered capable of solving these problems is the design thinking method. This research discusses the UI/UX Design of Delivery Mobile App implementing the design thinking approach with the aim of providing smooth delivery of goods. The use of the Delivery Mobile App is aimed at senders to improve their smoothness and convenience in the process of sending goods and the interface that suits the needs of the sender. Prototype testing using the System Usability Scale (SUS) yielded a score of 82 and an adjective rating of 'B' or 'Excellent'.
RANCANG BANGUN PENYALURAN JASA ASISTEN RUMAH TANGGA BE8RBASIS WEB PADA PT MANGGA RAYA MAKMUR Lee, Josh; Saragih, Saut Pintubipar
Computer Based Information System Journal Vol. 12 No. 1 (2024): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/cbis.v12i1.8341

Abstract

Household assistants are a highly sought-after profession in Indonesian society, especially in major cities. However, the process of providing household assistant services still relies on paper documents and excel, which are less efficient and effective. This research aims to design and implement a web-based information system for the distribution of household assistant services at PT. MANGGA RAYA MAKMUR. This information system can help the company manage its business processes online through a website, offering easier, faster, secure, and reliable household assistant service distribution to clients. The research methodology employed in this study is the prototype method, which includes encompassing stages such as building a prototype, prototype evaluation, system coding, system testing, and system evaluation. The information system is designed using the Unified Modeling Language (UML) and built using ReactJS with MySQL as the database. The results of this research indicate that the web-based household assistant service distribution information system can enhance the performance and satisfaction of both the company