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KEPUTUSAN PEMBELIAN ONLINE Farhat, Laila
SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business Vol 3 No 1 (2020): SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business
Publisher : Sekolah Menengah Kejuruan (SMK) Pustek

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (79.839 KB) | DOI: 10.37481/sjr.v3i1.125

Abstract

Times have changed, technological progress is the cause. Consumers can find what they want at a better price, with good service, with guaranteed quality, with ease, and with interruptions. This is independence, the consumer determines the fate of the company. For them, leaving or being loyal is not a problem. Then it's time for the company to fix itself. This study examines all matters relating to purchasing decisions, especially those that affect dominantly. How customers are influenced to buy a product online, especially for the middle class. To answer that question, a quantitative approach is carried out by asking questions to respondents. The results showed, price is the main factor that influences the purchase. While service is a reinforcing factor in purchasing decisions
KEPUTUSAN PEMBELIAN ONLINE Farhat, Laila
SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business Vol. 3 No. 1 (2020): SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Busines
Publisher : Sekolah Menengah Kejuruan (SMK) Pustek

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/sjr.v3i1.125

Abstract

Times have changed, technological progress is the cause. Consumers can find what they want at a better price, with good service, with guaranteed quality, with ease, and with interruptions. This is independence, the consumer determines the fate of the company. For them, leaving or being loyal is not a problem. Then it's time for the company to fix itself. This study examines all matters relating to purchasing decisions, especially those that affect dominantly. How customers are influenced to buy a product online, especially for the middle class. To answer that question, a quantitative approach is carried out by asking questions to respondents. The results showed, price is the main factor that influences the purchase. While service is a reinforcing factor in purchasing decisions
TEHNIK SMM (SOCIAL MEDIA MARKETING) DALAM MENINGKATKAN PENJUALAN PADA UMKM Farhat, Laila; Sitanggang, Friska Artaria; Windu, Fitri Novi; Meyndi, Vanesya Zahwa; Juliasari, Putri
Journal of Community Empowerment Vol 4, No 2 (2025): September
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jce.v4i2.34260

Abstract

ABSTRAKPemasaran online merupakan suatu hal yang penting bagi konsumen dalam mengenal produk kita. Berdasarkan riset baru dari Google dan termasuk dalam laporan e-Conomy SEA 2021 menunjukkan bahwa ekonomi digital Indonesia tahun ini mencapai US 227 Miliar  atau sekitar 391 triliun di mana salah satu penyumbang kontribusi tersebut adalah dari pelaku UMKM. Menyadari perannya yang besar dalam perekonomian sepantasnya jika perhatian pemerintah lebih banyak di curahkan  untuk mendorong kemandirian dan keberhasilan pelaku usaha UMKM salah satunya UMKM Stick Binahong  Sarfin di bawah binaan UP2K PKK Kel. Selamat Kota Jambi. Permasalahan di UMKM Stick Binahong Sarfin adanya persaingan pasar dalam menjual produk mereka hal ini di karenakan keterbatasan pengetahuan tentang penggunaan media sosial pemasaran. Sehingga perlu dilakukan pelatihan terkait penerapan Social Media Marketing agar UMKM Stick Binahong Sarfin dapat  memiliki Akun Media Social khusus Penjualan Produk dan dapat bersaing dengan produk serupa lainnya. Pelaksanaan Pengabdian ini menggunakan metode pendekatan ceramah, diskusi, praktik dan demo. Hasil yang di capai pada kegiatan pengbadian ini menunjukkan hasil yang signifikan dari pengetahuan peserta bertambah 85 % dan telah memiliki Akun media social pemasaran seperti Instagram, WhatsApp dan Tiktok. Program PMP ini juga memberikan solusi bagi Binaan UP2K PKK Stick Binahong  Sarfin dalam usaha meningkatkan penjualan mereka. Kata kunci: Social Media Marketing (SMM), Penjualan, UMKM Stick Binahong, PKK ABSTRACTOnline marketing is crucial for consumers to learn about our products. New research from Google, included in the 2021 e-Conomy SEA report, shows that Indonesia's digital economy reached US$227 billion this year, or approximately IDR 391 trillion. MSMEs contribute significantly to this. Recognizing their significant role in the economy, the government should devote more attention to encouraging the independence and success of MSMEs, one of which is the Stick Binahong  Sarfin MSME, located in Selamat Village, Jambi City, under the guidance of the Family Welfare Movement (UP2K PKK). The Stick Binahong  Sarfin MSME faces challenges in the market due to limited knowledge of social media marketing. Therefore, training is needed to implement social media marketing so that the Stick Binahong  Sarfin MSME can have a dedicated social media account for product sales and compete with similar products. This community service program utilizes lectures, discussions, practical exercises, and demonstrations. The results of this community service activity showed a significant increase in participants' knowledge by 85% and the creation of social media marketing accounts on Instagram, WhatsApp, and TikTok. The PMP program also provided solutions for the UP2K PKK Stick Binahong Sarfin  members to increase their sales. Keywords: Social Media Marketing (SMM), Sales, UMKM Stick Binahong, PKK
DIGITAL KRING (KREATIVITAS KONTEN MARKETING) DALAM UPAYA MENDORONG AKTIVASI WARUNG BU MAT MEMBANGUN JARINGAN KONSUMEN Herlina, Herlina; Farhat, Laila; Sitanggang, Friska Artaria; Rahmadani, Sri; Puspita, Ariska Ira
Journal of Community Empowerment Vol 4, No 3 (2025): Desember
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jce.v4i3.36408

Abstract

Warung Bu Mat belum digitalisasi. Konsumen warung Bu Mat hanya mengandalkan pengunjung kantor lurah selamat, bahkan nyaris tidak ada pengunjung, bahkan produk tidak terjual lebih dari satu bulan. Kondisi tersebut menyebabkan ketidakaktifan warung Bu Mat. Padahal, kader PKK yang memiliki usaha masih mampu memproduksi jika ada pesanan. Diperlukan keaktifan kembali warung Bu Mat. Pengabdian bertujuan agar warung Bu Mat melakukan transformasi pemasaran konvensional ke digitalisasi melalui peningkatan pemahaman dan keterampilan membuat konten marketing sehingga memperluas target pasar. Mitra pengabdian adalah warung Bu Mat. Jumlah peserta kegiatan enam orang. Metode pelaksanaan yakni penyuluhan dan pelatihan. Pelaksanaan terdiri dari persiapan, sosialisasi, pelatihan dan penyuluhan, penerapatan teknologi, dan evaluasi. Hasil evaluasi menunjukkan peningkatan signifikan pemahaman dan keterampilan peserta, pertama materi edit foto, teks dan video di aplikasi canva dan capcut  nilai pre-test 40% ke post-test 72% meningkat 31,8%. Kedua merancang bisnis dengan business model canvas (BMC) nilai  pre-test 42% ke  post-test 81% meningkat 39,3%.  Ketiga materi AIDCA dengan nilai  pre-test 40% ke 80,4% meningkat 39,5%, serta keempat materi ciri-ciri orang kreatif nilai 49% ke 75% meningkat 25%. Peserta mampu membuat konten marketing untuk produk UP2K warung Bu Mat. Kegiatan ini memberikan dampak nyata dalam mendorong transformasi pemasaran digitalisasi guna mengaktivasi warung Bu Mat.