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All Journal Manajemen Bisnis Kompetensi Studi Ilmu Manajemen dan Organisasi
Prihanto, J. Johny Natu
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Transformasi Digital Industri Perhotelan: Studi pada Industri Perhotelan di Daerah Istimewa Jogyakarta Prihanto, J. Johny Natu; Siahaan, Dian
Manajemen Bisnis Kompetensi VOL. 13 NO. 02 JULI-DESEMBER 2018
Publisher : Manajemen Bisnis Kompetensi

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Abstract

Hotel industry in Indonesia face the rapid uses if internet and digitalization as both challenges and opportunities. The internet and digitalization change the hotel industri’s business model and customer behavior. This led market turbulence that forced the hotel industry leaders to reconfigure the capabilities they have. Research was carried out in Jogyakarta. Jogyakarta was chosen becouse it is the second largest tourist destination in Indonesia. Respondents of this study were the genaral managers or the owners of the the hotel industry. The analysis technique used structural equation model (SEM) with the partial least square (PLS) approach. The results of this study show that hotel industry leaders must rethink the dimension of customer experience, internal operation, and new business model. The company must have cohesive strategy in integrating digital and physical elements in order to be able to transform its business model and set direction for the entire industry. Hotel industry leaders must also focus on two complementary activities: sharpening customer value proposition and transforming their operating models using digital technology to interact and collaborate with customer. From the managerial aspect this study contributes that managers must focus on factors such as digital market capabilities, digital leadership capabilities, and digital technology capabilities that determine the succes of digital transformation in order to build and increase customer engagement. Keywords: market capabilities, leadership capabilities, digital capabilities, sustainable digital transformation, customer engagement.
Strategies to Mitigate Mental Health Problems in Adolescents through Self-Care Gamification Platform Kharis, Xavier; Prihanto, J. Johny Natu; Setiorini, Amanda
Studi Ilmu Manajemen dan Organisasi Vol. 6 No. 3 (2025): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i3.4398

Abstract

Purpose: This study aims to explore how technology can help address mental health challenges faced by adolescents in educational environments. It focuses on how digital tools assist educators in identifying, managing, and supporting students’ mental well-being. Methodology: A qualitative research design was employed using purposive sampling to select participants. Data were collected through semi-structured interviews and analyzed using an interpretative approach to understand participants’ perceptions and experiences related to the use of technology in supporting mental health. Results: The findings show that technology aids educators in recognizing and responding to students’ mental health concerns, enhances awareness, and increases engagement in mental health initiatives. Digital platforms, such as online counseling, mental health applications, and virtual discussion spaces, help reduce stigma and promote open communication among students. Conclusions: Technology has significant potential to support mental health efforts in schools by empowering educators and fostering active student participation in mental health programs. It serves as an effective medium for early detection, awareness building, and emotional support. Limitations: The study’s limitations include a small number of participants and a focus on a single educational setting, which may limit the generalizability of the findings. Contribution: This research provides practical insights for educators, policymakers, and mental health professionals on how to integrate technology-based approaches into school mental health strategies to create supportive and inclusive learning environments.
Balanced Scorecard Design for More Ensuring the Achievement of the Vision, Mission and Strategic Objectives of it Company Ignasius, Steven; Prihanto, J. Johny Natu; Setiorini, Amanda
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i4.4274

Abstract

Purpose: This study examines the challenges and outcomes of implementing a Balanced Scorecard (BSc) particularly in the IT industry. By integrating academic research with real-world applications, this research identifies challenges and opportunities in the IT industries, to inform best practices for practitioners. Methodology/Approach: This research uses a qualitative approach with a case study method at one IT company. Data collection was done through interviews with six informants from various management positions, observation, and literature review. Data analysis used NVivo software to identify patterns and relationships in the interview results and develop a Balanced Scorecard (BSc) framework. Results/Findings: The study's results identified 11 strategic objectives consisting of 2 strategic in the learning & growth perspective, 3 strategic in the internal business process perspective, 3 strategic in the perspective and 3 strategic in the financial perspective. From these strategic objectives, KPIs, targets and initiatives are also discussed in this study. Conclusions: The findings indicate that implementing a Balanced Scorecard helps IT companies translate vision and mission into measurable strategic objectives and actionable KPIs. The proposed 11-objective BSc framework (with targets and initiatives) can strengthen strategic alignment, performance monitoring, and decision-making across the four perspectives. Limitations: This qualitative case study on Company IT has limited generalizability due to its focus on a single company and industry. Data collection via interviews and observations introduces potential researcher/respondent bias. Contribution: This research developed a Balanced Scorecard (BSc) framework for IT company strategy development. It includes four perspectives, eleven strategic objectives, KPIs with targets and supporting initiatives.
Strategies to Mitigate Mental Health Problems in Adolescents through Self-Care Gamification Platform Kharis, Xavier; Prihanto, J. Johny Natu; Setiorini, Amanda
Studi Ilmu Manajemen dan Organisasi Vol 6 No 3 (2025): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i3.4398

Abstract

Purpose: This study aims to explore how technology can help address mental health challenges faced by adolescents in educational environments. It focuses on how digital tools assist educators in identifying, managing, and supporting students’ mental well-being. Methodology: A qualitative research design was employed using purposive sampling to select participants. Data were collected through semi-structured interviews and analyzed using an interpretative approach to understand participants’ perceptions and experiences related to the use of technology in supporting mental health. Results: The findings show that technology aids educators in recognizing and responding to students’ mental health concerns, enhances awareness, and increases engagement in mental health initiatives. Digital platforms, such as online counseling, mental health applications, and virtual discussion spaces, help reduce stigma and promote open communication among students. Conclusions: Technology has significant potential to support mental health efforts in schools by empowering educators and fostering active student participation in mental health programs. It serves as an effective medium for early detection, awareness building, and emotional support. Limitations: The study’s limitations include a small number of participants and a focus on a single educational setting, which may limit the generalizability of the findings. Contribution: This research provides practical insights for educators, policymakers, and mental health professionals on how to integrate technology-based approaches into school mental health strategies to create supportive and inclusive learning environments.
Co-Authors Amanda Setiorini Ignasius, Steven Kharis, Xavier Siahaan, Dian