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., Lemiyana
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Economics, Econometrics & Finance

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Pengaruh Teknologi Informasi Dan Fitur Layanan Terhadap Keputusan Nasabah Menggunakan Aplikasi BSI Mobile (Studi Kasus Bank Syariah Indonesia KCP Palembang Demang) Muthiah, Siti Nur; siska , Emi Yulia; ., Lemiyana
Jurnal Ekonomika Dan Bisnis (JEBS) Vol. 4 No. 4 (2024): Juli-Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebs.v4i4.1868

Abstract

The role of technology in the banking world is absolute, where the progress of the banking system has been supported by advances in information technology. The increasingly developed and complex facilities offered to facilitate service, if the Mobile banking application has complete service features, is easy for customers to use, this is one of the factors that can determine customers' decisions in using the application. This research aims to determine the influence of Information Technology and Service Features on Customer Decisions using the BSI Mobile application (case study of Bank Syariah Indonesia KCP Palembang Demang). The method used in collecting data is through a questionnaire using a Likert scale. The sample used was 100 respondents using purposive sampling. The data analysis technique used for the questionnaire was validity and reliability testing, classical assumption testing, hypothesis testing with data processing using IBM SPSS Statistics version 26. The results of this research show that information technology has no influence on customer decisions, and service features positively and significantly influence customer decisions, besides that information technology and service features simultaneously have a positive effect on customer decisions.
Pemahaman Masyarakat Pada Pelaksanaan Sertifikat Tanah Wakaf Dalam Kajian Manajemen Wakaf ( Studi Kasus Di Kantor Urusan Agama Sako Kota Palembang ) ., Risky; ., Lemiyana; Pratama , Chici Rima Putri
Jurnal Ekonomika Dan Bisnis (JEBS) Vol. 4 No. 5 (2024): September - Oktober
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebs.v4i5.1977

Abstract

This research is entitled "Community's Understanding of the Implementation of Waqf Land Certificates in the Study of Waqf Management (Case Study at the Sako Religious Affairs Office, Palembang City)." Waqf is a form of worship whose practice will not be interrupted even after a person dies, namely waqf. For Muslims, the term waqf is certainly familiar. Waqf is often equated with almsgiving. The property usually donated is land. Waqf can be briefly defined as property donated in the way of Allah to be utilized by the public. This research was conducted at the Sako District Religious Affairs Office, Palembang City. In this research the author used a qualitative method with a descriptive approach. The author also used several data collection techniques, namely observation, interviews and documentation. The results of this research are that the level of public understanding regarding the implementation of waqf land certification still does not understand waqf land certification. The community has different views regarding waqf land certification. As for the implementation of waqf land certification in the KUA, Sako District, Palembang City, it has been carried out, but there is still a lack of public understanding of the obstacles related to financing waqf land certification, there are also other obstacles in carrying out waqf land certification, such as, the public still does not understand the flow of waqf land certification and lack of socialization from the Palembang city government.
Co-Authors ., Risky DEDI HARTAWAN Muthiah, Siti Nur Pratama , Chici Rima Putri siska , Emi Yulia