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All Journal Jurnal Dinamika Pengabdian (JDP) Jurnal Ners
Latifah, Husnah
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Health Professions Medicine & Pharmacology Nursing

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Pengaruh Mutu Pelayanan Terhadap Kualitas Pelayanan Serta Implikasinya Pada Kepuasan Pasien Rawat Jalan Poliklinik Jiwa Latifah, Husnah; Mulyani, Sri Rochani; Syahidin, Rukhiyat; Nugroho, Ahmad Yanwar
Jurnal Ners Vol. 9 No. 2 (2025): APRIL 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i2.37076

Abstract

Mental health disorders are increasingly becoming a pressing issue in Indonesia, especially in areas with limited access to adequate mental health services. Therefore, this study holds significant urgency in evaluating the quality of mental health services provided, to ensure that patients' needs are adequately met, as well as to provide recommendations for improving services to enhance patient well-being. This study aims to understand and analyze service quality, service performance, and patient satisfaction among outpatients at the Mental Health Clinic of RSUD Pakuhaji, Tangerang Regency. The research uses a quantitative method with data collection conducted through questionnaires. The results indicate that the service quality at RSUD Pakuhaji is fairly good in terms of the clarity of warning signs, but there is a lack of implementation of Standard Operating Procedures. The quality of service was rated positively regarding the healthcare workers' friendliness, although the cleanliness of the facility still needs improvement. Patient satisfaction was also rated well, particularly concerning the friendliness towards children, the elderly, and individuals with disabilities, although the use of internet technology for registration remains inadequate. The analysis shows that service quality has a positive and significant effect on both service performance and patient satisfaction, although the indirect effect of service quality through service performance on patient satisfaction is less significant. Improvements in specific aspects are expected to further enhance patient satisfaction.
PEMANFAATAN LIMBAH HASIL PENEBANGAN POHON KARET MENJADI CUKA KAYU Latifah, Husnah; Daud, Muhammad; Molo, Hasanuddin; Sultan, .
Jurnal Dinamika Pengabdian Vol. 6 No. 2 (2021): JURNAL DINAMIKA PENGABDIAN VOL. 6 NO. 2 MEI 2021
Publisher : Departemen Budidaya Pertanian Fakultas Pertanian UNHAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20956/jdp.v6i2.13502

Abstract

tujui tanggal 25 Mei 2021   ABSTRAK Salah satu hutan tanaman yang dikembangkan di Sulawesi Selatan adalah di perkebunan karet PT. LONSUM di Kabupaten Bulukumba seluas 5.782 ha. Perusahaan perkebunan karet ini, selain menjadi produsen getah kayu juga memasok kayu bahan baku industri perkayuan sebagai kayu pertukangan (construction wood) dan kayu pulp (pulpwood). Tingginya limbah penebangan kayu karet yang terbuang percuma merupakan kendala dalam peningkatan produktivitas lahan. Pengembangan teknologi biopestisida merupakan solusi yang dapat dikembangkan untuk mengatasi permasalahan masyarakat. Kegiatan pengabdian pada masyarakat ini bertujuan untuk memberdayakan masyarakat petani hutan juga meningkatkan pengetahuan dan keahlian masyarakat dalam pengendalian hama dan penyakit kayu karet melalui pengembangan biopestisida (cuka kayu) dari limbah-limbah perkebunan karet. Hasil kegiatan ini menunjukkan adanya alih teknologi sederhana pada masyarakat dalam pembuatan cuka kayu (biopestisida) dan timbulnya pemahaman dan kesadaran masyarakat mengenai pentingnya pengelolaan limbah kayu. Kata kunci: Limbah, cuka karet, petani hutan. ABSTRACT One of the plantations developed in South Sulawesi is the rubber plantation of PT LONSUM in Bulukumba Regency, covering an area of 5,782 ha. This rubber plantation company, apart from being a wood sap producer, also supplies woods as raw material for the timber industry as cost-construction wood and pulpwood. The high waste of rubber logging that is wasted is an obstacle to increasing land productivity. The development of biopesticide technology is a solution that can be developed to overcome community problems. This community service aimed to empowering forest farming communities, also to increase community knowledge and expertise in controlling pests and diseases of rubber wood through the development of biopesticides (wood vinegar) from rubber plantation wastes. The results of this activity indicate the existence of simple technology transfer to the community in making wood vinegar (biopesticide) and the emergence of public understanding and awareness of the importance of wood waste management. Keywords: Waste, rubber vinegar, forest farmers.
Co-Authors . Sultan Molo, Hasanuddin Muhammad Daud mulyani, sri rochani Nugroho, Ahmad Yanwar Syahidin, Rukhiyat