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All Journal JURNAL SYARIKAH : JURNAL EKONOMI ISLAM ISTIKHLAF: Jurnal Ekonomi, Perbankan & Manajemen Syariah
Chusmita, Lina Ade
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Religion Economics, Econometrics & Finance Education Library & Information Science Social Sciences

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THE TENDENCY OF USING MICRO TAKAFUL AMONG MICRO, SMALL AND MEDIUM ENTREPRENEURS AT PELEPAT ILIR, JAMBI, INDONESIA Chusmita, Lina Ade; Razak, Azila Abdul; Muhammad, Fidlizan
JURNAL SYARIKAH : JURNAL EKONOMI ISLAM Vol. 5 No. 1 (2019): Jurnal Syarikah
Publisher : Program Studi Ekonomi Islam FEI UNIDA Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (756.175 KB) | DOI: 10.30997/jsei.v5i1.1702

Abstract

Micro takaful is one of the takaful product development strategies in developing the 'marginalized' economy of financial institutions. The objective of this study is to provide empirical evidence on financial inclusion as a factor of behavioral control in the Theory of Perceived Behavior (TPB) to analyze its influence with the tendency of micro, small and medium enterprises (MSME) entrepreneurs to the use of micro takaful. Data distributed via questionnaires to 372 respondents were analyzed using descriptive and structural equation modeling. The results of the study showed that there was a positive and significant effect between attitude and financial inclusion on the tendency of using micro takaful. On the contrary, subjective norm factors have no significant effect on the proposed model. The implications of the study indicate that financial inclusion is one of the most important policies to achieve sustainable development. In addition, takaful institutions and policy makers need to expand the supply of microfinance products, especially micro takaful scheme to MSME in Indonesia to ensure the protection and security of their businesses.
Pengaruh Pelayanan di Masa Pandemi Covid-19 Terhadap Kepuasan Nasabah pada Pegadaian Syariah Kampung Solok Kabupaten Bungo. Fhadilah, Ainil; Chusmita, Lina Ade
ISTIKHLAF: Jurnal Ekonomi, Perbankan dan Manajemen Syariah Vol. 4 No. 2 (2022): (September 2022)
Publisher : Institut Agama Islam Yasni Bungo Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51311/istikhlaf.v4i2.522

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh pelayanan di masa pandemi covid-19 terhadap kepuasan nasabah pada pengadaian syariah kampung Solok Kabupaten Bungo. Penelitian ini menggunakan pendekatan kuantitatif dengan dengan pendekatan deskriptif. Jenis penelitian yang digunakan adalah primer dan sekunder dengan memanfaatkan data yang diperoleh dari observasi, kuisioner dan data tertulis berupa laporan dan dokumentasi. Berdasarkan penelitian yang dilakukan diperoleh hasil bahwa terdapat pengaruh positif dan signifikan antara pelayanan terhadap tingkat kepuasan nasabah pada Pegadaian Syariah Unit Kampung Solok Kabupaten Bungo dimasa pandemi dengan pengaruh sebesar 62,3%. Pelayanan yang diberikan Pegadaian Syariah sudah sesuai dengan harapan dan keinginan nasabah sehingga nasabah merasa puas dengan pelayanan yang diberikan di masa pandemi. Maka dari itu, penulis menyimpulkan bahwa pelayanan berpengaruh terhadap tingkat kepuasan nasabah di masa pandemi pada Pegadaian Syariah Unit Kampung Solok Kabupaten Bungo.
Co-Authors Fhadilah, Ainil Muhammad, Fidlizan Razak, Azila Abdul