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All Journal Jurnal Sistem Teknik Industri Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Formosa Journal of Social Sciences (FJSS)
Gumay, Vita Sari
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Religion Arts Humanities Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Social Sciences

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Consumer Perceptions Aeki Cerita Kopi of Coffee Shop against Coffee Culture as a Community Lifestyle in Medan City Gumay, Vita Sari; Ginting, Carles; Pohan, Syafruddin
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 4 (2021): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i4.3518

Abstract

The purpose of this research is to find out consumer perceptions Aeki Cerita Kopi of coffee shop against coffee culture as a community lifestyle in Medan City. The method in this study uses a qualitative method with a phenomenological approach. The location of the research that was taken was Aeki Cerita Kopi of coffee shop which was located on Jalan Kirana Raya No. 38, Central Petisah, Medan Petisah District, Medan City. The results showed that consumer perceptions Aeki Cerita Kopi of coffee shop through consumer lifestyles were oriented towards coffee beverage products. Even though consumers at home are already enjoying coffee drinks or the like like in a shop, consumers still buy at the coffee shop. Environmental factors greatly influence consumers to drink coffee in a coffee shop, both in the home environment, in the office environment, and in the campus environment. 
PENGENDALIAN KUALITAS PADA PROSES PERAKITAN RADIO UNTUK MEMINIMASI PRODUK CACAT Suliawati, Suliawati; Gumay, Vita Sari
Jurnal Sistem Teknik Industri Vol. 19 No. 2 (2017): JSTI Volume 19 Number 2 July 2017
Publisher : TALENTA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (456.962 KB) | DOI: 10.32734/jsti.v19i2.369

Abstract

The development of technology in the era of globalization is currently growing rapidly where the company must be able to provide customer satisfaction with product quality. This is done to improve product quality by addressing the cause of defects in a production process. process quality control methods such as seven tools, are used to reduce the number of defects in Radio assembly. Errors caused by soldering, composing and retrieving components. Based on the use of seven tools that have been done, namely stratification, check sheet, histogram, pareto diagram, scatter diagram, cause and effect diagram, and control chart, it is found that the biggest kind of ignorance in the assembly process of Radio lies in the wrong soldering way. Based on the cause and effect diagram can be seen the factors that cause common errors in work stations. the factors that cause errors are human, method, equipment, raw materials and environment.
The Influence of Doctors Therapeutic Communication and Nurses Communication Style on the Quality Services for Pregnant Women in Hospitals Deli Serdang Gumay, Vita Sari; Kurniawati, Dewi; Nurbani
Formosa Journal of Social Sciences (FJSS) Vol. 3 No. 1 (2024): March, 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjss.v3i1.8301

Abstract

The maternal mortality rate is the number of women who die during pregnancy (the 42 day period after giving birth). The higher maternal mortality rate, the lowest welfare of a country. The highest MMR in North Sumatra province 2021 was in Deli Serdang district with 23 cases. Therefore, health professional are required to have communication skills with therapeutic meaning. This study aims to analyze the influence of doctors' therapeutic communication and nurses' communication styles on the quality of services for pregnant women in hospitals deli serdang district. This quantitative research uses analytical observational methods with a cross sectional approach. Data collection was conducted on 97 pregnant women who consulted at the polyclinic gynecology and obstetrics at Drs. H. Amri Tambunan Hospital, Grandmed Hospital and Haji Hospital. The data collection technique was carried out by distributing a questionnaire. The results of this study indicate that that doctors' therapeutic communication influences the quality of service at the Deli Serdang district hospital. The nurse's communication style influences the quality of service at the Deli Serdang district hospital. There is an influence of doctors' therapeutic communication and nurses' communication styles on the quality service of hospital at the Deli Serdang district. Has a very strong relationship with a adjusted R square of 73.2%. The remaining 26.8% was influenced by other factors outside this research
Co-Authors Dewi Kurniawati Ginting, Carles Nurbani Pohan, Syafruddin Suliawati, Suliawati