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All Journal Journal of Educational, Health and Community Psychology Reswara: Jurnal Pengabdian Kepada Masyarakat Jurnal Sistem Informasi
Agustina, Yuni
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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RANCANG BANGUN ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) SEBAGAI SISTEM INFORMASI PERMINTAAN ONSITE ENGINEER PADA PT. MITRA INTEGRASI INFORMATIKA JAKARTA Agustina, Yuni; Nurmalasari, Nurmalasari
Jurnal Sistem Informasi Vol 3 No 2 (2014)
Publisher : STMIK ANTAR BANGSA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1138.744 KB)

Abstract

Abstract— Design of electronic customer relationship management (e-CRM) as an engineer onsite requests information system is one way in terms of building confidence in the service of PT. Mitra Integrasi Informatika given. By conducting interviews, observation and documentation of the service request onsite engineer, obtained the data used to analyze the problems that occurred and identifying the need to resolve these problems. From identification of needs that have been developed so created a web-based application that can meet the needs. The final results would like the author to accomplish that is by design of electronic customer relationship management (e-CRM) as a system of information request onsite engineer is able to improve service to handle the request onsite engineer and can meet the needs and desires of customers quickly and accurately so as to improve customer satisfaction . Thus loyalty to PT. Mitra Integrasi Informatika will increase.  Intisari— Rancang bangun electronic customer relationship management (E-CRM) sebagai sistem informasi permintaan onsite engineer merupakan salah satu cara dalam kaitannya membangun kepercayaan akan layanan yang PT. Mitra Integrasi Informatika berikan. Dengan melakukan wawancara, observasi serta dokumentasi terhadap layanan permintaan onsite engineer, didapatkan data yang digunakan untuk menganalisa permasalahan yang terjadi dan identifikasi kebutuhan untuk menyelesaikan permasalahan tersebut. Dari identifikasi kebutuhan yang telah disusun maka dibuat aplikasi berbasis web yang dapat memenuhi kebutuhan. Hasil akhir yang ingin penulis capai yaitu dengan Rancang bangun electronic customer relationship management (E-CRM) sebagai sistem informasi permintaan onsite engineer adalah dapat meningkatkan pelayanan dalam menangani permintaan onsite engineer dan dapat memenuhi kebutuhan dan keinginan pelanggan secara cepat dan akurat sehingga dapat meningkatkan kepuasan pelanggan. Dengan demikian loyalitas pelanggan terhadap PT. Mitra Integrasi Informatika akan meningkat. Kata Kunci: Electronic Customer Relationship Management, ECRM, Permintaan Onsite Engineer
PENGUATAN KETAHANAN PANGAN MELALUI BUDIDAYA AKUAPONIK DI DESA RIMBO PANJANG KABUPATEN KAMPAR Sidiq, Rd. Siti Sofro; Sugiyanto, Seger; Sinaga, Effa Ellin; Purba, Ira Devi Anna; Situmorang, Netti Yuliana; Situmorang, Trisno Sanra; Sihombing, Romi Lidya; Siringo-Ringo, Agnes Seltabita; Manurung, Jimmi Krisyanto; Harianja, Immanuel Miclyn Pride; Situmeang, Fani Putri Anggia; Agustina, Yuni
Reswara: Jurnal Pengabdian Kepada Masyarakat Vol 4, No 1 (2023)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/rjpkm.v4i1.2476

Abstract

Kerentanan pangan merupakan tantangan bagi daerah pinggiran kota akibat adanya pengalihan fungsi lahan pertanian menjadi wilayah permukiman. Pengabdian ini bertujuan mengenalkan strategi yang dapat dilakukan untuk mengatasi kerentanan pangan rumah tangga di Rimbo Panjang melalui edukasi akuaponik. Akuaponik adalah teknik mutualisme yang mengombinasikan budidaya tanaman sayur dan budidya ikan secara bersamaan. Mitra dalam kegiatan pengabdian ini adalah Kelompok Pemberdayaan Kesejahteraan Keluarga (PKK) dengan menggunakan metode kegiatan berupa penyuluhan mengenai pengertian akuaponik, keunggulan akuaponik, serta mekanisme pembuatan akuaponik yang terdiri dari persiapan, pemeliharaan, dan pemanenan. Pengabdian ini berhasil mendorong Kelompok PKK menerapkan budidaya akuaponik sebagai upaya pemulihan pangan rumah tangga
Group Guidance Services with Self-Management Interventions to Reduce Academic Procrastination Among Students Agustina, Yuni; Mudjiran, Mudjiran
Journal of Educational, Health and Community Psychology VOL 13 NO 4 DECEMBER 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i4.29818

Abstract

Procrastination on assignments can disrupt a student’s learning process, resulting in suboptimal learning outcomes and hindering academic achievement. Without proper intervention, academic procrastination may become a significant challenge for students. Therefore, proactive measures are essential to mitigate this tendency, with one approach being group guidance utilizing self-management techniques. This study aims to assess the effectiveness of group guidance services incorporating self-management techniques to reduce academic procrastination among students. A randomized pre-post control group design was implemented, with 10 students in the experimental group and 10 in the control group, selected through random sampling. Data were collected using a Likert-scale questionnaire and analyzed via the Mann-Whitney U test, using SPSS version 20.00. The results indicate that self-management techniques are effective in reducing academic procrastination among students.
Co-Authors Harianja, Immanuel Miclyn Pride Manurung, Jimmi Krisyanto Mudjiran Nurmalasari Nurmalasari Purba, Ira Devi Anna Sihombing, Romi Lidya Sinaga, Effa Ellin Siringo-Ringo, Agnes Seltabita Siti Sofro Sidiq Situmeang, Fani Putri Anggia Situmorang, Netti Yuliana Situmorang, Trisno Sanra Sugiyanto, Seger