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All Journal Jurnal Manajemen Pelayanan Publik JURNAL GOVERNANSI International Journal for Educational and Vocational Studies Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Zulmasyhur, Zulmasyhur
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences Transportation Other

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Journal : Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)

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Standar Pelayanan Aplikasi Bursa Kerja Online pada Dinas Tenaga Kerja Kota Depok Fauziah, Syifa; Zulmasyhur, Zulmasyhur
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 6 No 2 (2024): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v6i2.971

Abstract

The Depok government provides Employment application service standards, especially to overcome employment problems in its jurisdiction. However, in practice, there are still minimal critical issues, namely service standards that are not yet optimal. On this basis, this research aims to outline the problems of service standards that require appropriate correction in practice. Then, the method adopted is descriptive qualitative, which attempts to reveal the analysis results systemically and logically based on the content analyzed. The results found were that of the six dimensions analyzed, two of them still did not meet the expected standards, namely service procedures and competency of service providers. Meanwhile, obstacles such as server and network instability and some officers' lack of friendliness hinder the service process. However, four other dimensions are considered to meet the standards well, such as service completion times that meet expectations and no costs charged to the public during the service process.
Implementation of Information Technology in Agrotourism Promotion Policy: A Public Administration Perspective Zulmasyhur, Zulmasyhur
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 7 No 1 (2025): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v7i1.1179

Abstract

The increasing significance of agrotourism in rural economic development has highlighted the critical role of promotional strategies, mainly through digital platforms. The focus on websites has revolutionized communication patterns and business operations in various sectors. However, there is still a significant gap in understanding the implementation of its strategies, particularly for agrotourism promotion. This study explores the strategic policies, utilization potentials, and operational capacities of website utilization in promoting agrotourism destinations. Then, using qualitative research methodology, this study examines how digital platforms can effectively serve as a tool for preparing, promoting, and disseminating information in the agrotourism sector. The study findings reveal that website management strategies by agrotourism operators significantly increase public awareness and enhance the visibility of tourist destinations. This study has important implications for agrotourism stakeholders, indicating that systematic website utilization can serve as a good marketing tool, facilitating improved communication between service providers and potential visitors while contributing to the overall development of rural tourism destinations. This study provides insights for policymakers and agrotourism managers in developing effective digital promotion strategies that align with modern tourist’s information-seeking behavior.
Pelayanan Kesehatan Berbasis Aplikasi Android Electronic-Jantung di Rumah Sakit Umum Daerah Kramat Jati Rizky, Alfina; Zulmasyhur, Zulmasyhur
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 4 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i4.896

Abstract

This study uses a descriptive qualitative analytical methodology to investigate healthcare services facilitated by the E-Jantung Android application at Kramat Jati Regional General Hospital. The study findings indicate positive advancements in terms of responsiveness and accountability. Responsiveness is evident in users favourable responses to the application and the assistance provided by hospital staff to those in need. Additionally, the hospital has implemented support mechanisms such as a complaint box, demonstrating a commitment to accountability principles that involve community participation in service development. Nevertheless, this research underscores the significance of application refinement, with particular attention to user feedback, particularly from the elderly population. Furthermore, addressing technical issues through updates is of utmost urgency to ensure the optimal functioning of technology-based healthcare services. Finally, a more extensive awareness campaign is imperative, especially for the elderly demographic, who may be less familiar with the E-Heart application.
Co-Authors Avianto, Bhakti Nur L. W., Nicolaus Petrus Petrus L.W, Nicolaus Rizky, Alfina Setiawan, Heru Dian Syifa Fauziah