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All Journal Anterior Jurnal Gema Kampus IISIP YAPIS Biak Jurnal Teknik Informatika (JUTIF)
Arafat, Arafat
Sembilanbelas November University Kolaka
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Medicine & Pharmacology Social Sciences

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Designing an AI-Based Village Information System Using Research and Development Approach for Public Governance Modernization in Popalia Village Arafat, Arafat; Rasyid, Rasmiati; Hestiana, Sry; Rendi, Rendi; Bantun, Suharsono; Sari, Jayanti Yusmah
Jurnal Teknik Informatika (Jutif) Vol. 6 No. 5 (2025): JUTIF Volume 6, Number 5, Oktober 2025
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2025.6.5.5257

Abstract

The COVID-19 pandemic has highlighted the challenges faced by village administrations in managing public services that remain highly manual, inefficient, and prone to errors. This study aims to design an Artificial Intelligence (AI)-based Village Information System to improve administrative efficiency, accuracy, and accessibility. The research employs a Research and Development (R&D) approach through requirement analysis, system design, prototype development, integration of an AI Generative Model and a Natural Language Processing (NLP) chatbot, followed by functional testing using the Black-box method and usability evaluation with the System Usability Scale (SUS). The results show that functional testing achieved a 95% pass rate and the SUS evaluation scored 87.0, placing the system in the “Excellent” category. These findings indicate that the system effectively automates document creation, validates citizen data, and supports interactive services through an NLP-based chatbot. The study contributes to the modernization of digital village governance in Indonesia by demonstrating how AI integration can reduce administrative workload, minimize errors, and enhance service quality.
QUALITY OF PUBLIC SERVICES BY NORTH KOLAKA SOCIAL SERVICE: SOCIAL ASSISTANCE IN LAMBAI Firdaus, Firdaus; Delviana, Ayu; Arafat, Arafat; Ribcalia Septiana, Anis
Gema Kampus IISIP YAPIS Biak Vol 20 No 2 (2025): "Gema Kampus" IISIP YAPIS Biak
Publisher : IISIP YAPIS BIak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52049/gemakampus.v20i2.470

Abstract

Social assistance services at the Social Service Office of North Kolaka Regency are still not operating effectively, with the main issues identified being the low quality of information provided, limited facilities, and the lack of employees' ability to utilize technology. Some employees still face difficulties in operating computers due to insufficient training and understanding of technology. This situation results in slow and inefficient service processes, negatively impacting community satisfaction levels. This study aims to assess the quality of public services, particularly in the context of social assistance to the needy in the Lambai District. The research findings indicate the presence of obstacles, such as a limited number of field officers and slow data collection conducted by Social Service employees for the underprivileged community. Nevertheless, the service process has been reasonably effective, especially for vulnerable groups such as persons with disabilities, the elderly, disaster victims, and extremely poor communities. Assistance is provided based on the Integrated Social Welfare Data (DTKS) and field assessments to ensure target accuracy. Furthermore, the community understands their rights and obligations and actively participates in the service process alongside village officials and social companions, with services delivered in a friendly, fair, and non-discriminatory manner. Therefore, it is advisable for the Social Service Office to intensify outreach and educational initiatives concerning the service procedures, especially the verification and reapplication stages, in order to improve public comprehension and foster greater engagement in social assistance programs.
Transformasi Bundaran Besar Kota Palangka Raya dari Ruang Simbolik menjadi Ruang Publik Aktif bagi Komunitas Olahraga: The Transformation of the Big Roundabout in Palangka Raya City from a Symbolic Space into an Active Public Space for the Sports Community Arafat, Arafat; Fitriani, Fitriani
Anterior Jurnal Vol. 25 No. 2 (2026): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

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Abstract

The Great Roundabout of Palangka Raya City is one of the city spaces with high symbolic value as a center of orientation and a landmark of regional pride. Along with urban dynamics and changes in people's lifestyles, this symbolic space has undergone a shift in function into an active public space. This study aims to analyze the transformation of the Great Roundabout of Palangka Raya City from a symbolic space into an active public space for sports communities, identify the factors driving the change, and examine its impact on the community's social life. The study used a descriptive qualitative approach with data collection techniques through field observations, interviews with space users and sports communities, and documentation. Data analysis was carried out interactively through the stages of data reduction, data presentation, and drawing conclusions. The results show that the Great Roundabout has undergone a significant transformation in function, marked by an increase in the intensity of space use for jogging, running, group exercise, and cycling activities carried out routinely by various community groups. This transformation is influenced by increasing public awareness of the importance of a healthy lifestyle, the limited alternative green open spaces in urban areas, and the strategic accessibility of the Great Roundabout. The existence of sports communities plays a significant role in enlivening public spaces, encouraging social participation, and strengthening interactions between residents. The findings of this study provide implications for the management of urban public spaces based on community participation.
Co-Authors Bantun, Suharsono Delviana, Ayu Firdaus Fitriani Fitriani Hestiana, Sry Jayanti Yusmah Sari Rasmiati Rasyid Rendi Rendi, Rendi Ribcalia Septiana, Anis