Garuda - Garba Rujukan Digital

EFEKTIVITAS SISTEM E-PERFORMANCE DALAM MENUNJANG KINERJA PEGAWAI DI KECAMATAN GUNUNGANYAR KOTA SURABAYA PROVINSI JAWA TIMUR Nangameka, Teresa Irmina; Anshori, Ahmad Ridho
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol 6 No 2 (2018): Desember
Publisher : Institut Pemerintahan Dalam Negeri

ABSTRACT As a journal, entitled “The effectiveness of system e-performance in supporting the performance of employees in Gununganyar Distri Surabaya City East Java Province the province of east java”, the purpose is to understand how effective and efficiency of e-performance application in supporting activities and outputs of employees that called performance by using qualitative methods and types of descriptive research where data retrieval is performed with interviews, observation and documentation. In the informant determination of research this time using purposive sampling technique and snowball, there are Head of District, Administrator of e-Performance, and Staffs on that dictrict. The researchers used a Qualitative analysis with data reduction steps, the presentation of the data, and draw conclusions. Analysis result has indicated that there are significant qualifications of e-performance systems in supporting the output and activities of employees. The conclusion that obtained from the research this time was more effectiveness from implementation of the e-performance program in Gununganyar District. The author would suggest that the government should provide assistance in the form of infrastructure, socializing on a regular basis, the rules regarding e-Performance Openness which should be increased and the need for evaluation of it. Keywords: effectiveness, e-performance, performance

IMPLEMENTASI KEBIJAKAN PELAYANAN ADMINISTRASI TERPADU KECAMATAN (PATEN) DI KECAMATAN JATINANGOR KABUPATEN SUMEDANG PROVINSI JAWA BARAT Febryansyah Pratama Putra; Teresa Irmina Nangameka
TRANSFORMASI: Jurnal Manajemen Pemerintahan TRANSFORMASI (Jurnal Manajemen Pemerintahan)- Vol. 10, No. 1 - Maret 2018
Publisher : Institut Pemerintahan Dalam Negeri

ABSTRACT Sub-District as one of the autonomous regional tools is expected to contribute greatly in providing services to the community. In order to meet the needs of the community to obtain easy, fast and appropriate services at the sub-district level, the government rolled out the Sub-District Integrated Service Administration Program (PATEN) with the issuance of Regulation of the Minister of Home Affairs Number 4 Year 2010 concerning the Guidelines for District Integrated Administration Service. To that end, the writer are interested in conducting research with the title “The Implementation of SubDistrict Integrated Service Administration Policy (Paten) in Jatinangor Sub District Sumedang Region West Java Province”. This research is focused on analyzing the Implementation of Sub-District Integrated Service Administration (PATEN), analyzing the inhibiting factors in the implementation of PATEN, and knowing what efforts to improve the implementation of PATEN in Jatinangor Sub-district, Sumedang Region. The research method that is used in the writing of this thesis is a qualitative research method with descriptive approach which is processed begins by declaring the statement with a unique and limited scope to be analyzed and draw conclusions on the problems that occur. Data collection techniques that used are interviews, documentation, and observation. Edward III’s theory as the implementation theory that is used in this research shows the result that the implementation of PATEN policy in Jatinangor Sub-district has been running well. However, there are still some inhibiting factors such as the far distance of sub-district from the district capital, insufficient facilities and infrastructure, lack of socialization among the younger generation, and there are some unfill position that can support the implementation of PATEN. The efforts undertaken in order to improve the implementation of PATEN policy in Jatinangor Sub-District is to further promote e-Government as part of coordination with the district government, adding some facilities and infrastructure that support implementation of PATEN, providing good model of PATEN socialization that is acceptable to all circles, and involving the Sub-District apparatus in some Training and Technical Guidance activities. Keywords: policy implementation, administration services, PATEN.

Evaluating E-Government Maturity Using the Pillar Approach: A Focus on Situbondo Regency Government Official Website, Indonesia Teresa Irmina Nangameka
TRANSFORMASI: Jurnal Manajemen Pemerintahan TRANSFORMASI: Jurnal Manajemen Pemerintahan-Volume 14 Nomor 1 Tahun 2022
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtp.v14i1.2520

For almost 20 years, Indonesia has been committed to increasing the digitization of government through e-Government policies. Situbondo Regency, as the locus of this research 2021, received three Top Digital Awards 2021 from ITWorks Magazine for its success in running several digital-based public service innovations. Public service innovations include website development. The website becomes the primary tool to see the level of implementation of e-Government in a local government, the gateway to various public services provided to the community without the need to meet face-to-face. A simple way to find out the quality of e-Government in local governments is to look at the contents of the local government's official website. There are many website evaluation models, but they are still in stages/levels, with the weakness that if the first stage has not been fulfilled, it will be difficult for the Regional Government to "level up" in the next stage. The Fietkiewicz, Mainka, & Stock (2017) model sees that e-Government development is not limited to completion per level but more comprehensively presents each construction element as part of development progress. This model places the e-Government approach on a "pillar" approach, not a "tier" approach. The method used by the researcher is web observation with a qualitative approach. The results obtained from https://situbondokab.go.id., with a total of five pillars as indicators at 62% fulfilled from all the supporting elements of the pillars. Pillar of interoperability that obtains maximum value than other pillars. Meanwhile, the transaction pillar needs special attention from the Situbondo Regency Government for further web development. Keywords: e-Government; website; quality; pillar; Abstrak Sudah hampir 20 tahun Indonesia berkomitmen untuk meningkatkan digitalisasi pemerintahan melalui kebijakan e-Government. Kabupaten Situbondo sebagai lokus penelitian ini, pada tahun 2021 mendapatkan tiga penghargaan Top Digital Awards 2021 dari Majalah ITWorks karena keberhasilannya menjalankan sejumlah inovasi pelayanan publik berbasis digital. Inovasi pelayanan publik diantaranya juga perkembangan website. Website menjadi primary tool untuk melihat tingkatan penerapan e-Government di suatu pemerintahan daerah, pintu gerbang berbagai layanan publik yang diberikan kepada masyarakat tanpa perlu tatap muka. Cara sederhana untuk mengetahui kualitas e-Government pada Pemerintah Daerah adalah dengan melihat bagaimana isi website resmi Pemerintah Daerah tersebut. Ada banyak model evaluasi website namun masih berupa tahapan/tingkatan, dengan kelemahan jika tahapan pertama belum terpenuhi, maka sulit bagi Pemerintah Daerah untuk "naik tingkat" pada tahapan selanjutnya. Model Fietkiewicz, Mainka, & Stock (2017) melihat bahwa pengembangan e-Government tidak sebatas penyelesaian per tingkatan, tetapi lebih komprehensif menghadirkan setiap elemen konstruksinya sebagai bagian dari kemajuan pengembangan. Model ini menempatkan pendekatan e-Government pada pendekatan "pilar", bukan pendekatan "tingkatan". Metode yang digunakan oleh peneliti adalah observasi web dengan pendekatan kualitatif. Hasil yang diperoleh dari website Pemerintah Kabupaten Situbondo https://situbondokab.go.id., dengan total lima pilar sebagai indikator berada di angka 62% terpenuhi dari keseluruhan unsur unsur pendukung pilar. Pilar interoperability yang memperoleh nilai maksimal daripada pilar lainnya. Sementara pilar transaction perlu mendapatkan perhatian khusus dari Pemerintah Kabupaten Situbondo untuk pengembangan web selanjutnya. Keywords: e-Government; website; kualitas; pilar

Village Officials’ Competence in Digital-Based Services Using E-Office in Mekarwangi Village, Sumedang Regency Nangameka, Teresa Irmina; M P, Hilmy Rahayu; Rahman, Aditya
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol 11 No 2 (2023): JURNAL MSDA (Manajemen Sumber Daya Aparatur)
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmsda.v11i2.3806

The implementation of new applications to support organizational work, integral to the adoption of SPBE in Indonesia, often encounters a lack of readiness among management officials. This challenge extends to the village level, the lowest tier of government, where the introduction of the E-office as a digital-based administrative service represents both a breakthrough and a formidable hurdle for village officials unfamiliar with information technology. This study aims to assess the competence of the village officials in facilitating the operationalization of the E-office and proposes strategies to enhance their digital service proficiency, focusing on Mekarwangi Village in Tomo District, Sumedang Regency. Employing a descriptive qualitative research approach, data collection involves interviews, observations, and documentation, with data triangulation as the analytical technique. The study reveals that the competence of the Mekarwangi Village officials is currently minimal, primarily due to a lack of adequate education, training, and insufficient support from local or central governments in providing facilities for enhancing the officials' competence in managing village potential data—a critical aspect of E-office operations. In response, the Sumedang government is actively addressing this issue by regularly conducting training and socialization programs on online-based services, specifically the village E-office, for village officials and communities. Efforts have been made to improve the quality and quantity of supporting infrastructure, such as internet network capabilities and the availability of laptops. To foster competitiveness among villages, the government is also instituting awards for those successfully implementing the E-office, accompanied by guidance for villages facing challenges in its optimal operation.

IMPLEMENTING MERIT-BASED POSITION PROMOTIONS IN MALANG DISTRICT, EAST JAVA PROVINCE Amalia, Rizki; Selamat, Mohd. Nasir; Ekowati, Maria; Fatimah, Yeti; Nangameka, Teresa Irmina
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol 12 No 1 (2024): JURNAL MSDA (Manajemen Sumber Daya Aparatur)
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmsda.v12i1.4269

The merit system stands as a cornerstone in human resource management, emphasizing qualifications, competencies, and performance across various facets such as planning, recruitment, payroll, development, promotion, retention, discipline, and retirement of employees. However, the implementation of this system within the Malang Regency Government reveals gaps, particularly in the fulfillment of positions, notably within sub-districts and kelurahans. This research delves into the challenges surrounding the promotion of civil servants in echelon III and IV positions based on the merit system. The aim is to scrutinize the promotion process and Strategies adopted by the Malang Regency government, East Java Province. Employing a qualitative approach with a case research method, primary data is gathered from interviews with informants, complemented by secondary data derived from documentation. Through techniques such as interviews, documentation, and observation, qualitative data analysis is conducted. The promotion strategy is further evaluated using a SWOT analysis, pinpointing strengths, weaknesses, opportunities, and threats. Findings reveal that vacancies in sub-districts stem from employees' educational levels, often limited to high school qualifications, leading to the appointment of personnel through PLT. The Department of Human Resources (BKPSDM) endeavors to incentivize employees to pursue higher education. Notably, nine key indicators—honesty, discipline, work performance, cooperation, proficiency, loyalty, leadership, communication, and education—emerge as crucial in promotion evaluations, though challenges persist, particularly in meeting education and discipline requirements. The SWOT analysis aids in identifying priority programs and activities essential for advancing promotion based on the merit system in Malang Regency, East Java Province.

KUALITAS SISTEM INFORMASI UNTUK MENINGKATKAN EFEKTIVITAS LAYANAN PENGADUAN MASYARAKAT BERBASIS ONLINE DI DINAS KOMUNIKASI DAN INFORMATIKA KOTA BANDUNG PROVINSI JAWA BARAT Nangameka, Teresa Irmina
Jurnal Teknologi dan Komunikasi Pemerintahan Vol 2 No 2 (2020): Jurnal Teknologi dan Komunikasi Pemerintahan
Publisher : Program Studi Teknologi Rekayasa Informasi Pemerintahan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtkp.v2i2.2319

This research focuses on describing and analyzing the effectiveness of the Online-Based Public Complaints Information System which been known LAPOR! from information system quality’s perspective in Bandung city. LAPOR! is a concrete step to integrate the management of public service complaints so that it requires all Ministries / Institutions and Local Governments to be involved in its management. The phenomenon of problems that occur in Bandung related to the application of LAPOR! are complaints channels of each agency that have not been integrated in LAPOR!, LAPOR!'s socialization which is still uneven, also there are reports of complaints that have not been resolved, and public perceptions about complaints online itself. The researcher used the information systems theory of DeLone and McLean (2013). Combining a qualitative theory with a descriptive approach and also using interview, observations and documents about LAPOR! conducted by the Agency of Communication and Information of Bandung city, these are how the researcher works. The results showed that the quality of information system of LAPOR! can increase the effectiveness of managing public service complaint. LAPOR! with its features and menu has been able to facilitate several community problems through the system. Some problems of information system that occur such as network, maintenance, and features availability, or technical errors still can be handled by internal experts in the agency. In terms of website interface of LAPOR!, the addition of graph report of complaint in website can improve its management. Keywords: LAPOR!, effectiveness, information systems

THE INFLUENCE OF EMPLOYEE PLACEMENT ON THE PERFORMANCE OF SOCIAL AFFAIRS OFFICE OF WAROPEN REGENCY PAPUA PROVINCE Samori, Giosantho Atmawan; Nangameka, Teresa Irmina
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol 12 No 2 (2024): JURNAL MSDA (Manajemen Sumber Daya Aparatur)
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmsda.v12i2.4975

Problem (GAP): Providing optimal performance and maintaining a competitive advantage are the primary goals of dynamic organizations. The most potential and critical factor in designing strategies to excel in organizational competition is human resources, and this depends on the proper adaptation of these resources to align with organizational goals. Poor positioning can be problematic for an organization. In this context, the Social Affairs Office (Dinsos) of Waropen Regency faces a mismatch between the employees' skills and the tasks, principles, and functions of the organization. Objective: To identify, analyze, and describe whether job placement affects the performance of employees at the Social Affairs Office of Waropen Regency, Papua Province. Method: This study used a quantitative approach to examine the influence of the independent variable on the dependent variable. The dependent variable in this study was employee performance, and the independent variable was employee placement. Results/Findings: The study found that job placement significantly affects employee performance, as indicated by the t- value of 7.847 which is higher than the t-table value of 2.10982. Therefore, H0 is rejected and H1 is accepted, indicating that employee placement partially influences performance. The better the employee placement the higher the satisfaction level which leads to positive impacts on the employees' performance. Conclusion: Employee placement significantly affects performance improvement by 77.4%, with the remaining 22.6% influenced by other variables outside this study. The regression line equation is y= a + bx, where y = 13.870 + 0.806, indicating that a 1% increase in b results in a corresponding increase in the employee performance variable.

Village Officials’ Competence in Digital-Based Services Using E-Office in Mekarwangi Village, Sumedang Regency Nangameka, Teresa Irmina; M P, Hilmy Rahayu; Rahman, Aditya
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol. 11 No. 2 (2023): JURNAL MSDA (Manajemen Sumber Daya Aparatur)
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmsda.v11i2.3806

The implementation of new applications to support organizational work, integral to the adoption of SPBE in Indonesia, often encounters a lack of readiness among management officials. This challenge extends to the village level, the lowest tier of government, where the introduction of the E-office as a digital-based administrative service represents both a breakthrough and a formidable hurdle for village officials unfamiliar with information technology. This study aims to assess the competence of the village officials in facilitating the operationalization of the E-office and proposes strategies to enhance their digital service proficiency, focusing on Mekarwangi Village in Tomo District, Sumedang Regency. Employing a descriptive qualitative research approach, data collection involves interviews, observations, and documentation, with data triangulation as the analytical technique. The study reveals that the competence of the Mekarwangi Village officials is currently minimal, primarily due to a lack of adequate education, training, and insufficient support from local or central governments in providing facilities for enhancing the officials' competence in managing village potential data—a critical aspect of E-office operations. In response, the Sumedang government is actively addressing this issue by regularly conducting training and socialization programs on online-based services, specifically the village E-office, for village officials and communities. Efforts have been made to improve the quality and quantity of supporting infrastructure, such as internet network capabilities and the availability of laptops. To foster competitiveness among villages, the government is also instituting awards for those successfully implementing the E-office, accompanied by guidance for villages facing challenges in its optimal operation.

IMPLEMENTING MERIT-BASED POSITION PROMOTIONS IN MALANG DISTRICT, EAST JAVA PROVINCE Amalia, Rizki; Selamat, Mohd. Nasir; Ekowati, Maria; Fatimah, Yeti; Nangameka, Teresa Irmina
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol. 12 No. 1 (2024): JURNAL MSDA (Manajemen Sumber Daya Aparatur)
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmsda.v12i1.4269

The merit system stands as a cornerstone in human resource management, emphasizing qualifications, competencies, and performance across various facets such as planning, recruitment, payroll, development, promotion, retention, discipline, and retirement of employees. However, the implementation of this system within the Malang Regency Government reveals gaps, particularly in the fulfillment of positions, notably within sub-districts and kelurahans. This research delves into the challenges surrounding the promotion of civil servants in echelon III and IV positions based on the merit system. The aim is to scrutinize the promotion process and Strategies adopted by the Malang Regency government, East Java Province. Employing a qualitative approach with a case research method, primary data is gathered from interviews with informants, complemented by secondary data derived from documentation. Through techniques such as interviews, documentation, and observation, qualitative data analysis is conducted. The promotion strategy is further evaluated using a SWOT analysis, pinpointing strengths, weaknesses, opportunities, and threats. Findings reveal that vacancies in sub-districts stem from employees' educational levels, often limited to high school qualifications, leading to the appointment of personnel through PLT. The Department of Human Resources (BKPSDM) endeavors to incentivize employees to pursue higher education. Notably, nine key indicators—honesty, discipline, work performance, cooperation, proficiency, loyalty, leadership, communication, and education—emerge as crucial in promotion evaluations, though challenges persist, particularly in meeting education and discipline requirements. The SWOT analysis aids in identifying priority programs and activities essential for advancing promotion based on the merit system in Malang Regency, East Java Province.

THE INFLUENCE OF EMPLOYEE PLACEMENT ON THE PERFORMANCE OF SOCIAL AFFAIRS OFFICE OF WAROPEN REGENCY PAPUA PROVINCE Samori, Giosantho Atmawan; Nangameka, Teresa Irmina
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol. 12 No. 2 (2024): JURNAL MSDA (Manajemen Sumber Daya Aparatur)
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmsda.v12i2.4975

Problem (GAP): Providing optimal performance and maintaining a competitive advantage are the primary goals of dynamic organizations. The most potential and critical factor in designing strategies to excel in organizational competition is human resources, and this depends on the proper adaptation of these resources to align with organizational goals. Poor positioning can be problematic for an organization. In this context, the Social Affairs Office (Dinsos) of Waropen Regency faces a mismatch between the employees' skills and the tasks, principles, and functions of the organization. Objective: To identify, analyze, and describe whether job placement affects the performance of employees at the Social Affairs Office of Waropen Regency, Papua Province. Method: This study used a quantitative approach to examine the influence of the independent variable on the dependent variable. The dependent variable in this study was employee performance, and the independent variable was employee placement. Results/Findings: The study found that job placement significantly affects employee performance, as indicated by the t- value of 7.847 which is higher than the t-table value of 2.10982. Therefore, H0 is rejected and H1 is accepted, indicating that employee placement partially influences performance. The better the employee placement the higher the satisfaction level which leads to positive impacts on the employees' performance. Conclusion: Employee placement significantly affects performance improvement by 77.4%, with the remaining 22.6% influenced by other variables outside this study. The regression line equation is y= a + bx, where y = 13.870 + 0.806, indicating that a 1% increase in b results in a corresponding increase in the employee performance variable.

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