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All Journal Bulletin of Electrical Engineering and Informatics Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Jurnal Sisfokom (Sistem Informasi dan Komputer)
Rusdi, Jack Febrian
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering

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Journal : Bulletin of Electrical Engineering and Informatics

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Factors influencing technology acceptance for ubiquitous public transportation services in tourism Shafei, Nurazlina; Salam, Sazilah; Ahmad Fesol, Siti Feirusz; Rusdi, Jack Febrian
Bulletin of Electrical Engineering and Informatics Vol 12, No 6: December 2023
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eei.v12i6.5822

Abstract

This article discusses the factors that influence public transport users and the driver’s intentions towards ubiquitous features for public transport services. This study used convenience sampling for selecting tourists and a purposive sample to select bus drivers, taxi drivers, and trishaw pullers in Melaka, Malaysia, a popular tourist destination. The users' dataset contains three main results: factors influencing users' use of public transportation services, levels of user satisfaction with existing public transportation services, and elements influencing how often people choose to use the suggested ubiquitous features for public transportation services. The drivers' dataset, on the other hand, is divided into two primary sections: variables influencing drivers in delivering public transportation services and factors influencing drivers' adoption of the suggested ubiquitous features for public transportation services. The analysis included descriptive statistics on factors influencing users and drivers in using public transportation services, levels of user satisfaction with existing public transportation services, and factors influencing users' and drivers' adoption of proposed ubiquitous features for public transportation services. The findings can be used to investigate the demand for on-time delivery from public transport services.
Co-Authors Agustina, Nova Ahmad Fesol, Siti Feirusz Anastasia Lidya Maukar Anik Vega Vitianingsih Fahmi Abdullah, Fahmi Gusdevi, Harya Hadhiwibowo, Ari Ihsan, Candra Nur Minggow, Lingua Franca Septha Muchammad Naseer Salam, Sazilah Shafei, Nurazlina Slamet Kacung, Slamet