Claim Missing Document
Check
Articles

Found 17 Documents
Search

Pengaruh inclusive leadership dan entrepreneurial leadership terhadap employee’s innovative behavior di perusahaan konstruksi Soetedjo, Eric Himawan; Widoatmodjo, Sawidji
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 9 No 5 (2025): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmbk.v9i5.35320

Abstract

The purpose of this study was to gain better understanding of how Inclusive Leadership and Entrepreneurial Leadership relates to Employee’s Innovative Behavior through Innovative Self-Efficacy. The primary data was collected with an online questionnaire and 111 respondents gave their responses. The data was then processed using Structural Equation Modeling - Partial Least Square (SEM-PLS) method using SmartPLS 4 software. The data was subjected to reliability and validity assessment, R-square and f-square assessments, as well as hypotheses testing. Through successive data-processing it was then discovered that contrary to prior researches, Inclusive Leadership does not affect Employee’s Innovative Behavior in a meaningful way, and Innovative Self-Efficacy does not mediate the aforementioned relationship. However, Entrepreneurial Leadership significantly affects Employee’s Innovative Behavior, confirming the findings of prior researches. Innovative Self-Efficacy plays a partial mediation role in the relationship between Entrepreneurial Leadership and Employee’s Innovative Behavior. Tujuan penelitian ini adalah untuk memahami bagaimana Inclusive Leadership dan Entrepreneurial Leadership berpengaruh terhadap Employee’s Innovative Behavior melalui Innovative Self-Efficacy. Data primer dikumpulkan dengan kuesioner online dan 111 responden mengirimkan jawaban. Data diproses dengan metode Structural Equation Modeling - Partial Least Square (SEM-PLS) menggunakan perangkat lunak SmartPLS 4. Data diuji reliabilitas dan validitasnya, diuji R-square dan f-square-nya, dan hipotesisnya diuji. Melalui pemrosesan data ditemukan bahwa berketerbalikan dengan penelitian sebelumnya, Inclusive Leadership tidak memengaruhi Employee’s Innovative Behavior secara berarti, dan lebih tidak berpengaruh melalui variabel mediasi Innovative Self-Efficacy. Akan tetapi, Entrepreneurial Leadership berpengaruh signifikan terhadap Employee’s Innovative Behavior, mengonfirmasi penemuan pada penelitian sebelumnya. Innovative Self-Efficacy melakukan peran mediasi parsial pada hubungan antara Entrepreneurial Leadership dan Employee’s Innovative Behavior.
Pengaruh kualitas layanan dan teknologi terhadap loyalitas pasien: Studi kualitatif di Pathlab Gading Serpong Najati, Rosita Ainun; Widoatmodjo, Sawidji
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 9 No 5 (2025): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmbk.v9i5.35328

Abstract

This study aims to analyze the implementation of relationship marketing strategies in enhancing patient retention and loyalty at Pathlab Gading Serpong. Given the increasing competition in the healthcare sector, the application of effective marketing strategies is crucial for retaining existing patients and strengthening their loyalty. A qualitative approach was used in this research, with in-depth interviews conducted with 8 new patients and 7 long-time patients to explore the factors influencing their decisions to continue using the clinic's services. The instrument used consisted of open-ended questions, allowing respondents to provide broader and deeper answers. Data collection was carried out through in-depth interviews, and to ensure the validity and reliability of the data, this study employed triangulation, comparing interview data with other information such as documents or observational data. The results showed that the key factors driving patient loyalty include service quality, effective communication that builds trust, and the utilization of technology such as the Laboratory Information System (LIS), which improves service efficiency and accuracy. Furthermore, aftercare services also play an important role in strengthening the long-term relationship between patients and the clinic. Based on these findings, the study recommends that Pathlab Gading Serpong improve service quality, strengthen relationship marketing through transparent communication, and develop more personalized services. Additionally, the development of LIS technology should be enhanced to accelerate service delivery and improve patient satisfaction. This research contributes practically to the understanding of how marketing strategies can be applied in the healthcare sector, particularly in increasing patient loyalty in clinical laboratories. Penelitian ini bertujuan untuk menganalisis penerapan strategi pemasaran hubungan dalam meningkatkan retensi dan loyalitas pasien di Pathlab Gading Serpong Gading Serpong. Mengingat persaingan yang semakin ketat dalam sektor layanan kesehatan, penerapan strategi pemasaran yang efektif menjadi krusial untuk mempertahankan pasien yang sudah ada dan memperkuat loyalitas mereka. Pendekatan kualitatif digunakan dalam penelitian ini dengan wawancara mendalam terhadap 8 pasien baru dan 7 pasien lama untuk menggali faktor-faktor yang memengaruhi keputusan mereka dalam menggunakan layanan klinik. Instrumen yang digunakan adalah pertanyaan terbuka, yang memungkinkan responden memberikan jawaban lebih luas dan mendalam. Teknik pengumpulan data dilakukan melalui wawancara mendalam dan untuk memastikan keabsahan serta keandalan data, penelitian ini menggunakan teknik triangulasi, yaitu membandingkan data dari wawancara dengan informasi lain seperti dokumen atau data observasi. Hasil penelitian menunjukkan bahwa faktor utama yang mendorong loyalitas pasien meliputi kualitas layanan, komunikasi yang efektif yang membangun kepercayaan, serta pemanfaatan teknologi seperti Sistem Informasi Laboratorium (LIS) yang meningkatkan efisiensi dan akurasi layanan. Selain itu, layanan purna perawatan juga terbukti memainkan peran penting dalam memperkuat hubungan jangka panjang antara pasien dan klinik. Berdasarkan temuan ini, penelitian merekomendasikan agar Pathlab Gading Serpong meningkatkan kualitas layanan, memperkuat pemasaran hubungan melalui komunikasi transparan, serta mengembangkan layanan yang dipersonalisasi. Selain itu, pengembangan teknologi LIS perlu ditingkatkan untuk mempercepat layanan dan meningkatkan kepuasan pasien. Penelitian ini memberikan kontribusi praktis dalam pemahaman penerapan strategi pemasaran dalam sektor layanan kesehatan, khususnya dalam meningkatkan loyalitas pasien di laboratorium klinik.
Readiness For Organizational Change: Workplace and Individual Factors At PT TBK (JV Company) Kurniawati, Elfira Pipit; Widoatmodjo, Sawidji
Asian Journal of Social and Humanities Vol. 2 No. 03 (2023): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i03.205

Abstract

The merger & acquisition (M&A) process with foreign companies can cause changes in the company, ranging from changes in structure to processes and ways of working in the company. This study aims to determine the influence of workplace factors specifically organizational commitment, organizational culture, organizational support, and individual factors in the form of job satisfaction, work engagement and affective commitment to employee readiness to face change. Data for this study was gathered utilizing the probability sampling method, with a total of 156 respondents from the head office of PT Tbk. The findings indicate that organizational culture, organizational commitment, job satisfaction, work engagement, and individual commitment (affective commitment) significantly influence readiness for organizational change (p = 0.00). However, organizational support does not exhibit a statistically significant effect on readiness for organizational change (p = 0.053). Notably, organizational culture emerges as the most influential factor affecting readiness for organizational change.
The Effect of Academic Stress, Burnout, and Class Engagement, on Cyberloafing Behavior in UNTAR Students Zakharia, Yoshua; Widoatmodjo, Sawidji
Asian Journal of Social and Humanities Vol. 2 No. 4 (2023): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i4.223

Abstract

Nowadays, human life cannot be separated from technology, especially the internet. The internet helps human activities, so the internet is needed, but with the presence of the internet, humans abuse the internet provided. This phenomenon is known as cyberloafing. Cyberloafing is a form of internet abuse behavior during working hours. Cyberloafing behavior itself is influenced by several variables. The variables examined in this research that influence cyberloafing are academic stress, class engagement, and burnout. This research was conducted with the aim of finding out whether the variables of academic stress, class engagement, and burnout influence a person's cyberloafing behavior. In the process of collecting research data using the Simple Random Sampling (SRS) technique by submitting questionnaires online via WhatsApp, Line and Discord with Google Form. The sample chosen was students studying at Tarumanagara University, with 371 participants studying at Tarumanagara University. The results of this research show that the class engagement and academic stress variables have a positive and significant effect, but the burnout variable has a positive and insignificant effect on cyberloafing behavior. So from this research it can be concluded that academic stress and class engagement variables influence students to carry out cyberloafing
Literasi Keuangan, Overconfidence, Herding dan Pengaruhnya terhadap Keputusan Investasi Saham Gen Z di Jakarta Barat Blessy, Praysel; Widoatmodjo, Sawidji
Jurnal Manajerial Dan Kewirausahaan Vol. 8 No. 1 (2026): Jurnal Manajerial dan Kewirausahaan
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmk.v8i1.36908

Abstract

Meningkatnya jumlah investor saham yang ada di Indonesia membuat munculnya penelitian ini. Dimana penelitian ini akan menganalisis pengaruh literasi keuangan, overconfidence dan herding behavior terhadap pengambilan keputusan investasi generasi z di Jakarta Barat. Penelitian ini akan menggunakan pendekatan Kuantitatif dengan penggunaan teknik pemilihan sampel non probability sampling, dengan purposive sampling sebagai pemilihan sampelnya. Sampel yang ada pada penelitian ini merupakan para investor saham baik investor baru maupun lama, dan data data yang didapatkan akan diolah menggunakan metode Structural Equation Modeling (SEM) yang dengan bantuan software SmartPLS versi 4. Penelitian ini menemukan hasil bahwa semua variabel yaitu literasi keuangan, overconfidence dan herding behavior berpengaruh positif signifikan terhadap pengambilan keputusan investasi saham generasi z di Jakarta Barat. Penelitian ini bertujuan untuk membantu para investor saham untuk dapat bersikap rasional saat pengambilan keputusan investasi khususnya investasi saham. The increasing number of stock investors in Indonesia has led to the emergence of this study. Where this study will analyze the influence of financial literacy, overconfidence and herding behavior on investment decision making of generation z in West Jakarta. This study will use a Quantitative approach with the use of non probability sampling sample selection techniques, with purposive sampling as the sample selection. The samples in this study are stock investors, both new and old investors, and the data will be processed using the Structural Equation Modeling (SEM) method with the help of SmartPLS version 4. This study found that financial literacy, overconfidence and herding behavior have a significant positive effect on investment decision of generation z stocks in West Jakarta. This study aims to help stock investors to be rational when making investment decisions, especially high-risk stock investments.
Pendorong kinerja dalam UMKM kreatif Korea: Analisis peran mediasi inovasi pada pembelajaran organisasi dan antisipasi nilai pelanggan Chandra, Laura Rebeca; Widoatmodjo, Sawidji
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 10 No 1 (2026): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmbk.v10i1.37220

Abstract

This study aims to empirically examine the effects of organizational learning and customer value anticipation on business performance, as well as the effect of innovation on business performance, with innovation acting as a mediating variable. The sampling technique employed was non-probability sampling using purposive sampling. Data were collected through questionnaires distributed via Google Forms. The study involved 216 Korean creative MSMEs located in Jakarta, Bandung, and Tangerang. Data analysis was conducted using SmartPLS software version 4.1.1.4. The data were tested through validity and reliability analysis, R2, Q2, f2, Goodness of Fit (GoF), and hypothesis testing. The results indicate that organizational learning has a positive effect on both innovation and business performance. Customer value anticipation has a positive effect on innovation but does not have a significant effect on business performance. Furthermore, innovation does not have a significant effect on business performance and does not mediate the relationships between organizational learning and business performance, nor between customer value anticipation and business performance. This study also reveals that the Resource-Based View (RBV) and Knowledge-Based View (KBV) theories are not yet fully applicable to newly established MSMEs that are oriented toward creativity, popular trends, and work flexibility. Tujuan penelitian ini adalah untuk mengetahui secara empiris pengaruh pembelajaran organisasi dan antisipasi nilai terhadap kinerja usaha, serta pengaruh inovasi terhadap kinerja usaha dengan inovasi sebagai variabel mediasi. Teknik pengambilan sampel yang digunakan adalah non-probability sampling dengan teknik pemilihan sampel adalah purposive sampling. Pengumpulan data menggunakan kuesioner melalui Google Form. Penelitian dilakukan terhadap 216 UMKM kreatif Korea di wilayah Jakarta, Bandung, dan Tangerang. Teknik analisis data menggunakan software SmartPLS ver. 4.1.1.4. Pengujian terhadap data penelitian dengan melakukan analisis validitas dan reliabilitas, R2, Q2, f2, Goodness of Fit (GOF), dan uji hipotesis. Hasil penelitian menunjukkan bahwa pembelajaran organisasi berpengaruh positif terhadap inovasi dan kinerja usaha, antisipasi nilai pelanggan berpengaruh terhadap inovasi namun tidak berpengaruh terhadap kinerja usaha, dan inovasi tidak berpengaruh signifikan terhadap kinerja usaha serta tidak memediasi hubungan pembelajaran organisasi maupun antisipasi nilai pelanggan terhadap kinerja usaha. Penelitian ini juga menunjukkan bahwa teori Resource-Based View (RBV) dan Knowledge-Based View (KBV) belum sepenuhnya berlaku untuk UMKM yang baru memulai usahanya dan berorientasi pada kreativitas, tren populer, dan fleksibilitas kerja.
Analisis eco innovation dan eco intellectual capital pada sustainable performance melalui strategic learning pada UMKM F&B di Jakarta Gunawan, Helen; Widoatmodjo, Sawidji
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 10 No 1 (2026): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmbk.v10i1.37234

Abstract

This study purpose to determine the empirical influence of Eco Innovation and Eco Intellectual Capital on Sustainable Performance with Strategic Learning as mediation in MSMEs in the Food and Beverage (FnB) sector in Jakarta. Sampling used purposive sampling technique. Data collection through questionnaires on Google Form. Analysis of 120 MSMEs FnB in Daan Mogot, West Jakarta. Data analysis techniques used Partial Least Square - Structural Equation Modeling (PLS-SEM) with SmartPLS software ver 4.1.1.4 Analysis of research data testing includes validity and reliability, R2, Q2, f2, Goodness of Fit (GoF)) and hypothesis testing. shows that Eco Innovation has a positive but not significant effect on Sustainable Performance, Eco Intellectual Capital has a positive and significant effect on Sustainable Performance. Strategic Learning has a strong influence on the relationship between Eco Innovation and Eco Intellectual Capital on Sustainable Performance This research shows the alignment with the Knowledge-Based View (KBV) and Dynamic Capability View (DCV) theories which explain through the importance of combining knowledge, abilities, business experience and adjustments to environmental changes. The role of Strategic Learning that strengthens the implementation of Eco Innovation and Eco Intellectual Capital, so that MSMEs are able to see market opportunities, minimize market and environmental risks and increase the development of MSMEs. Penelitian ini bertujuan untuk mengetahui pengaruh empiris Eco Innovation dan Eco Intellectual Capital terhadap Sustainable Performance dengan Strategic Learning sebagai mediasi pada UMKM sektor Food and Beverage (FnB) di Jakarta. Pengambilan sampel menggunakan teknik purposive sampling. Pengumpulan data melalui kuisioner pada Google Form. Analisis terhadap 120 UMKM FnB di Daan Mogot, Jakarta Barat. Teknik analisis data menggunakan Partial Least Square - Structural Equation Modeling (PLS–SEM) dengan software SmartPLS ver 4.1.1.4 Analisis pengujian data penelitian meliputi validitas dan reliabilitas, R2, Q2, f2, Goodness of Fit (GoF)) dan uji hipotesis.menunjukkan Eco Innovation berpengaruh positif dan namun tidak signifikan terhadap Sustainable Performance, Eco Intellectual Capital berpengaruh positif dan signifikan terhadap Sustainable Performance. Strategic Learning memiliki pengaruh kuat dalam hubungan antara Eco Innovation dan Eco Intellectual Capital terhadap Sustainable Performance. Penelitian ini menunjukan keselarasan dengan teori Knowledge- Based View (KBV) dan Dynamic Capability View (DCV) yang memaparkan melalui pentingnya melalukan kombinasi pengetahuan, kemampuan, pengalaman bisnis dan penyesuaian terhadap perubahaan lingkungan. Peran Strategic Learning yang menguatkan implementasi Eco Innovation dan Eco Intellectual Capital, sehingga UMKM mampu melihat peluang pasar, meminimalisirkan risiko pasar, lingkungan dan meningkatkan perkembangan UMKM.