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All Journal Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Administrasi Publik Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik
Susanty, Yunni
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Humanities Economics, Econometrics & Finance Education Social Sciences

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PENGEMBANGAN MODEL INOVASI DELIVERY SERVICE AKTA KELAHIRAN DI KOTA BANDUNG Rejeki, Putri Wulandari; Susanty, Yunni
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol 14, No 1 (2017): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v14i1.7

Abstract

Bandung merupakan salah satu daerah yang telah berinovasi dalam hal pelayanan akta kelahiran. Dengan jumlah kepemilikan akta kelahiran yang baru mencapai 73,4% pada Mei 2016, Pemerintah Kota Bandung harus menentukan strategi agar cakupan penerbitan kutipan akta kelahiran dapat tercapai. Melalui Dinas Kependudukan dan Catatan Sipil (Disdukcapil), Pemerintah Kota Bandung melakukan upaya peningkatan kepemilikan akta kelahiran melalui inovasi Delivery Service Akta Kelahiran. Inovasi yang diinisiasi langsung oleh Walikota Bandung, Ridwan Kamil, bertujuan untuk memberikan kemudahan bagi masyarakat kota Bandung dalam memperoleh akta kelahiran melalui pelayanan jasa pengiriman akta kelahiran. Dalam implementasinya, inovasi pelayanan akta kelahiran ini belum dimanfaatkan secara optimal oleh masyarakat Kota Bandung. Melihat kenyataan ini, dibutuhkan berbagai macam strategi untuk pengembangan inovasi Delivery Service Akta Kelahiran di Kota Bandung.
Evaluasi Program Pengembangan Kompetensi Berdasarkan Model Evaluasi Kirkpatrick Level 1 dan Level 2 Susanty, Yunni
Jurnal Administrasi Publik Vol 18 No 2 (2022): Vol 18 No 2 (2022): Jurnal Administrasi Publik
Publisher : Pusat Pengembangan dan Pelatihan dan Kajian Manajemen Pemerintahan Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52316/jap.v18i2.111

Abstract

The development of competencies for Civil Servants is needed in order to improve employee performance that will contribute positively to organizational performance. For this reason, competency development programs must be evaluated to see the effectiveness of their implementation. The purpose of this study is in order to evaluate competency development programs using kirkpatrick level 1 evaluation model to find out the level of satisfaction of participants and Kirkpatrick evaluation model level 2 to find out if there is an increase in participants' knowledge after participating in the competency development program. The technique of processing and analyzing data in this study uses quantitative descriptive analysis methods. Based on the results of this study, it can be concluded that participants are satisfied with the facilitator aspect and the organizer aspect and there is an increase in participants' knowledge before and after learning. The results of this research are expected to be taken into consideration to improve the quality and effectiveness of the implementation of competency development programs in the future. Keywords: evaluation; Kirkpatrick’s evaluation model; competency development
Mewujudkan Akuntabilitas Organisasi Sektor Publik Melalui Audit Kinerja Susanty, Yunni
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 11, No 2 (2008)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v11i2.373

Abstract

During the time, public sector is often assessed as the den of ineficiency, extravagance, and fun leakage. Therefore, an audital developmentation is required to be conducted as on existing openness and accountability to society. One of them is by extending an audit coverage, not only in fanancial auditing but rather strengthen in an execution to make an audit of the performance. A public accountability sector can be existed if performance audit earn the implementation manifestly in governance management.
Comparative Study Management Of Training (MOT) Between Blended Learning And Fully Online Learning Methods Susanty, Yunni
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 24, No 2 (2021)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v24i2.697

Abstract

The COVID 19 pandemic also has an impact on the education and training aspects of the State Civil Apparatus. MOT training in Puslatbang PKASN LAN, which was originally carried out by blended learning in 2019, has been changed to fully online learning in 2020, as an effort to reduce the spread of the COVID 19 virus. The purpose of this study is to find out whether there are differences on the learning outcomes between MOT participants in 2019, which attended by 30 people, and MOT participants in 2020, which attended by 25 people. Data processing and analysis techniques in this study using quantitative methods. The statistical test used is the non-parametric statistical test using the Mann Whitney U test. The sampling technique used was total sampling, where all members of the population were used as samples. The results revealed that there was no difference in the learning outcomes of MOT participants between those using the blended learning method and those using the fully online learning method. Based on this information, fully online learning is very possible to be applied. Nevertheless, the Training Institution must pay attention to the availability of facilities and infrastructure that support the learning process electronically. Also, the limited interaction between lecturers and participants when doing online learning should be balanced with the ability of lecturers to convey material with technology-based learning techniques. In this case, the roles of all parties will determine the optimal achievement of the fully online learning process.
Penerapan Etika Dalam Penyelenggaraan Pelayanan Publik Susanty, Yunni
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 14, No 1 (2011)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v14i1.300

Abstract

Implementation of ethics in public service has not run as expected. The systems weakness that supported by lack of quality and quantity of human resources act as inhibiting factor to achieve high performance in public services. In addition, moral and ethical violations that occurred generate some dilemma. There is high expectance to achieve professional and accountable public service, but on the other hand, moral and ethical issues are problems that are not easy to be addressed. For that matter, ethics must always be considered in every phase of public service. If every apparatus implement ethics in public service, then organization will achieve high performance. Therefore, ethics as one mportant element in public service must constantly be developed to meet public expectations.
Co-Authors Rejeki, Putri Wulandari