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The Impact of Healthcare Worker Safety Culture on Outpatient Patient Satisfaction in Public Hospitals Rahman, Ferry Fadzlul; Darsono, Susilo Nur Aji Cokro; Oktaviani, Lisa Wahidatul; Thipwong, Phanee
Mutiara Medika: Jurnal Kedokteran dan Kesehatan Vol 24, No 1 (2024): January
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mmjkk.v24i1.19571

Abstract

Patient satisfaction and the safety culture of health workers are two important aspects that are interrelated in providing health services. Patient satisfaction measures the extent to which patients are satisfied with the services they receive from health service providers. This study analyzes the impact of safety culture and factors related to outpatient patient satisfaction. Observational research was employed with stratified random sampling, and primary data was collected from a public hospital in Samarinda City. The study included patients who had received outpatient care within the last 3 days, aged 17 years and older, and willing to complete the questionnaire. Inpatients were excluded from the sample criteria. The bivariate test was performed for chi-square, then binary logistic for multivariate. Statistical test results of the variables clarity of information, communication of health workers, physical quality, empathy, and safety culture associated with outpatient satisfaction, multivariate regression showed safety culture (OR 13.44; p 0.006) had a large influence, followed by communication (OR 12.460; p 0.023) and empathy (OR 9.947; p 0.025) on outpatient satisfaction. This research is expected to be a source of information, input, and material for preparing plans and as a basis for the initial stages of periodic evaluation of the quality of health services for patients.
Relationship between Social Media Addiction and Anxiety among Junior High School Students Ghozali, Ghozali; Fatma, Fatma; Oktaviani, Lisa Wahidatul
Indonesian Journal of Global Health Research Vol 6 No S4 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6iS4.4139

Abstract

Mental health has many components that can be influenced by various factors. One such factor that can disrupt mental health is anxiety. It is estimated that 4% of the world's population currently suffers from anxiety disorders.Therefore, this study is important to pay attention to the use of social media among students, as it may lead to anxiety and affect the learning process. This study aims to investigate the relationship between social media addiction and anxiety among junior high school students in selected sub-urban area of Samarinda, Indonesia. Method: This study employs a quantitative approach specifically a cross-sectional study. The sample for this study consists of 685 junior high school students. The sampling technique used was cluster random sampling. Data collection was conducted using the BSMAS and DASS-42 questionnaires. The validity of questionnaires using item-total correlation ranged between 0.44 to 0.83 for the BSMAS questionnaire and 0.532 to 0.86 for the DASS-42 questionnaire. Meanwhile, the reliability value with Cronbach's Alpha for each questionnaire was 0.823 for the BSMAS questionnaire and 0.804 for the DASS-42 questionnaire. Based on the Spearman Rank statistical test results, there was a significant relationship between social media addiction and anxiety among junior high school students with a p-value of 0.001 (< 0.05). The correlation coefficient was 0.499, indicating a positive relationship with moderate strength. Schools need to conduct specific educational programs using interesting media to raise awareness about the dangers of excessive social media use, which may lead to anxiety and stress.