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Sistem Informasi Pengukuran Kepuasan Pelayanan Kantor Kepala Desa dengan Metode Servqual dan IPA Hamidani, Syafiul; Primadasa, Yogi; Setyadi, Puspita Dewi
Jurnal Pustaka Data (Pusat Akses Kajian Database, Analisa Teknologi, dan Arsitektur Komputer) Vol 4 No 1 (2024): Jurnal Pustaka Data (Pusat Akses Kajian Database, Analisa Teknologi, dan Arsitekt
Publisher : Pustaka Galeri Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55382/jurnalpustakadata.v4i1.720

Abstract

Setiap instansi pemerintahan desa membutuhkan pelayanan yang maksimal,tapi Pada Kantor Kepala Desa Remban pada saat ini masih mengalami kesulitan dalam mengukur kualitas pelayanannya, dikarenakan belum memiliki suatu sistem yang mempermudah perhitungan tingkat kualitas pelayanan dan tidak ada sistem yang mendukung keputusan untuk meningkatkan kualitas pelayanannya. Jika tidak ada pengukuran pelayanan maka tidak diketahui seberapa maksimal pelayanan yang sudah diberikan pada kantor desa tersebut. maka dibutuhkan sebuah sistem informasi untuk pengukuran kepuasan pelayanan yang ada pada kantor desa remban menggunakan metode servqual karena Metode servqual merupakan metode yang digunakan untuk mengukur kualitas layanan dari masing-masing atribut, sehingga dapat memperoleh nilai gap atau kesenjangan yang merupakan selisih antara persepsi responde yang akan diterima, sehingga dapat memperoleh nilai gap yang merupakan selisih antara responden terhadap layanan yang diterima dengan kenyataan responden terhadap layanan yang akan diterima.
Perancangan dan Evaluasi NUMORi sebagai Media Pembelajaran Numerasi Montessori Berbasis Cetak 3D untuk Anak Usia Dini Verdian, Ihsan; Primadasa, Yogi
Journal of Digital Ecosystem for Natural Sustainability Vol 5 No 2 (2025): Desember 2025
Publisher : Fakultas Komputer - Universitas Universal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63643/jodens.v5i2.328

Abstract

The long-term objective of this research is to develop an applied scientific design model in the field of multimedia engineering for producing 3D-based educational products aligned with the Montessori learning philosophy. This study aims to contribute to the establishment of a standardized design framework for early childhood numeracy learning media that integrates scientific rigor, aesthetic value, and functional effectiveness. The specific target of this research is the development of a physical prototype called NUMORi (Numerical Montessori 3D Model), an interactive learning aid produced using 3D printing technology and designed through a scientific design approach, along with the acquisition of intellectual property rights (IPR) for the educational product and the development of an implementation guidebook for kindergarten learning environments. The research employs a scientific design methodology consisting of needs observation, design problem formulation, 3D model design hypothesis development, experimentation through modeling and 3D printing, and evaluation through trials in Montessori schools in Batam City. Data are collected through observations, teacher interviews, and expert assessments. The findings are expected to provide both theoretical and practical contributions to the development of scientific design methods in interactive multimedia and education.
Penerapan Combined Compromise Solution dalam Pendukung Keputusan Program Bantuan Pelaku UMKM Kota Lubuklinggau Primadasa, Yogi; Eluis Bali Mawartika, Yayang; Yandi Saputra, Arie; Hamidani, Syafi'ul
Journal of Digital Ecosystem for Natural Sustainability Vol 5 No 2 (2025): Desember 2025
Publisher : Fakultas Komputer - Universitas Universal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63643/jodens.v5i2.329

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a significant role in strengthening regional economies and providing employment opportunities, particularly in developing cities. The Government of Lubuklinggau City implements assistance programs for MSME actors aimed at enhancing business capacity, competitiveness, and sustainability through funding support, training, and other supporting facilities. In practice, the selection process for aid recipients is often challenging due to multiple evaluation criteria, diverse data, and the potential for subjectivity in assessments. To address these challenges, this study applies the Combined Compromise Solution (COCOSO) method as an optimization approach in the decision-making process. COCOSO is a metaheuristic algorithm that integrates parallel cooperation and information exchange mechanisms among subpopulations, producing more optimal solutions and accelerating convergence. In this research, COCOSO is utilized to process various selection criteria,. The list of alternatives was obtained from the Department of Cooperatives, Small and Medium Enterprises of Lubuklinggau City. The experimental results indicate that this approach provides fairer, more objective, and transparent decision-making compared to traditional methods. Therefore, COCOSO can serve as an effective decision support system to assist the government in distributing MSME assistance programs more accurately and precisely in Lubuklinggau City