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The Influence of Mobile Banking Attributes on Cashless Society through Adaptive Anthropomorphism and Task-Fit Technology Wirabuana, Satria; Ariadi, Gede
Journal The Winners Vol. 26 No. 1 (2025): The Winners (In Progress)
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v26i1.12717

Abstract

The research aimed to analyze the role of adaptive anthropomorphism and Task-Fit Technology (TFT) in mediating the relationship between performance expectancy, effort expectancy, perceived security, and a cashless society among traditional market traders. The research procedures applied a quantitative design, and the sample population consisted of 279 traditional market traders who had utilized mobile banking services. The data obtained were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to measure the structural relationships. Smart-PLS 3 was utilized as the analytical tool, following a two-stage process to examine data and assess the influence and significance of mediating variables. The results show the benefits of integrating Mobile Banking with the Unified Theory of Acceptance and Use of Technology (UTAUT) and Task-Fit Technology (TFT), offering scientific explanations and empirical evidence based on customer experiences in financial transactions. Adaptive anthropomorphism serves as a mediating factor, bridging the relationship between facilitating conditions, perceived security, perceived trust, and the adoption of a cashless society. In addition, TFT mediates the connection between effort expectancy, perceived security, perceived trust, and the adoption of a cashless society within the context of mobile banking services. These results could be helpful for banking management because facilitating conditions positively encourages the use of non-cash payments in the market between merchants and consumers where proof of payment is represented through human-like voice interaction.
Analisis Penggunaan Aplikasi Kaji Cepat Badan Penanggulangan Bencana Daerah (BPBD) Provinsi Sulawesi Tengah Terhadap Pelaporan Kebencanaan Putra, Muhlis Dwi; Elvisa, Putri; Wirabuana, Satria
Jurnal Indonesia Sosial Sains Vol. 3 No. 09 (2022): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v3i09.700

Abstract

This study analyzes the use of a rapid assessment application from the Regional Disaster Management Agency (BPBD) of Central Sulawesi Province. As is known, Central Sulawesi Province is one of the areas that has a fairly high vulnerability to natural disasters. This is because this island is the meeting point of three tectonic plates, namely the Pacific Plate which moves westward, the Eurasian Plate which moves south-south, and the smaller Philippine Plate. Therefore, based on the mandate of Law Number 24 of 2007, the BPBD was formed in order to strive for the implementation and service of the community in the field of regional disaster management. This study uses a qualitative descriptive research method with data collection techniques through in-depth interviews and observation. The results show that the disaster reporting system software through this rapid assessment application has produced a high-fidelity Prototype, but this application is still not perfect and will still be developed. This research goes through a process of analysis and software design based on valid data and information from literature studies as well as field studies and interviews by BNPB officers of Central Sulawesi Province who are related to parties related to disasters.