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All Journal JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen IBLAM Law Review Journal of Law, Poliitic and Humanities
Dwinijanti, Lenny
Unknown Affiliation
Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Job satisfaction and turnover intention among public sector nurses: Is workload and burnout the issue? Dwinijanti, Lenny; Adhikara, M. F. Arrozi; Kusumapradja, Rokiah
JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen Vol. 17 No. 1 (2020): JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen
Publisher : University of Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31106/jema.v17i1.4951

Abstract

The growing rate of nurse turnover is unavoidable and inevitable. Nursing considered one of the most stressful occupations in the health industry. Unfortunately, there are limited studies published in Indonesia that explain this phenomenon among clinical nurses. This study aims to describe the nurse job satisfaction and turnover intention at public hospitals from workloads and burnout perspective. The design used in this study was quantitative with the survey approach. The data were collected by using simple random sampling from the hospital (cluster B) nurses with the total participant was 190 nurses. The result of this study shows that workload and burnout affect job satisfaction directly. The mediator role of job satisfaction in the effect of workload and burnout on turnover intention is significantly proved. Interestingly, this study failed to prove the effect of workload on turnover intention which means that although many nurses experienced a heavy workload, the majority of nurses in this study feel that the workloads are still reachable or even low due to their young aged. They tend to keep the job since it’s difficult to find any other opportunities. They will intend to leave their job only if they experienced a greater level of burnout and disenchantment.
Consumer Protection in Acupuncture Practice at L Beauty & Health Clinic Jakarta Prayuti, Yuyut; Lesmana, Lilis Christine; Dwinijanti, Lenny
Journal of Law, Politic and Humanities Vol. 5 No. 5 (2025): (JLPH) Journal of Law, Politic and Humanities
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jlph.v5i5.1880

Abstract

Acupuncture practice is a top choice for many consumers at Klinik L BEAUTY & HEALTH JAKARTA, especially Therapist Amelia Kurniasari, S.Tr.Akup. However, concerns about consumer protection in this sector are still relevant. This study aims to explore aspects of consumer protection in acupuncture practice at this clinic. Using a qualitative approach, we interviewed consumers and analyzed online comments, and conducted an audit of the clinic's compliance with applicable regulations. The results revealed positive consumer perceptions of acupuncture services, but also a need for increased transparency, information and legal protection. The importance of ethical standards and regulatory compliance played a major role. This study provides insights for health practitioners and law enforcement to improve consumer safety and protection in acupuncture practice.
PENGARUH STATUS KEPEGAWAIAN DAN TUNTUTAN PROFESIONALISME TERHADAP PENGUPAHAN TENAGA KESEHATAN Lesmana, Lilis Christine; Dwinijanti, Lenny; Setiawan , Leonathan; Prayuti, Yuyut
IBLAM LAW REVIEW Vol. 4 No. 1 (2024): IBLAM LAW REVIEW
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM IBLAM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52249/ilr.v4i1.230

Abstract

In many cases, the wages of health workers are still below the average regional/provincial minimum wage (UMR/UMP). This can have an impact on the motivation and fulfilment of health workers' performance standards. In addition, the high level of risk in the work environment requires physical and spiritual fitness which costs money. Based on these problems, this research tries to examine the influence of employment status and demands for professionalism on the wages of health workers for nursing health workers, who have the largest number in both government and private institutions. This type of research is normative-empirical, the data used is secondary data. Secondary data was obtained from library research sourced from Institute reports, official government statistics, regulations as primary, secondary, and tertiary legal sources. From the results of the study, information was obtained that employment status and professional responsibilities have a significant influence on wage standards in the form of salaries and allowances for ASN/PPPK which are regulated in applicable laws and regulations. Meanwhile, in private institutions, the amount is regulated in the non-employee agreement for state civil servants (private sector), given in accordance with the work agreement or collective work agreement.
Co-Authors Adhikara, M. F. Arrozi Kusumapradja, Rokiah Lesmana, Lilis Christine Prayuti, Yuyut Setiawan , Leonathan