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TANGGUNG JAWAB PELAKU USAHA ATAS PENJUALAN KARTU PERDANA ASING DI INDONESIA Hakim, Jefferson; Suryamah, Aam; Suwandono, Agus
Jurnal Hukum Bisnis Bonum Commune Volume 3, Nomor 1 Februari 2020
Publisher : Faculty of Law, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jhbbc.v3i1.3012

Abstract

Business practitioners in Indonesia such as travel agents and other forms of business activities utilize overseas travel activities by the Indonesian people by selling starter packs or SIM cards or portable wifi that can be used abroad. Most people who travel abroad for more than 3 (three) days prefer to use foreign starter cards or foreign portable wifi due to more affordable prices compared to using international roaming services offered by Indonesian telecommunications service providers. However, the problem that arises is that there is no single regulation governing the sale of starter packs and portable wifi managed by foreign telecommunications service providers in Indonesia, both in terms of telecommunications and consumer protection. The research method that will be used in this research is normative juridical, which is an approach using various data sources such as articles of law, various legal theories, and the scientific work of scholars so as to create a system and basic rules to be applied in Indonesia. This study has a descriptive analytical specification that aims to provide an overview of the object studied through data and to provide concepts regarding the regulation of oversight of foreign prime card sales in Indonesia and the resolution of consumer disputes over prime card use by overseas consumers.Pelaku usaha di Indonesia seperti agen perjalanan maupun bentuk kegiatan usaha lainnya memanfaatkan kegiatan perjalanan ke luar negeri oleh masyarakat Indonesia dengan menjual kartu perdana atau SIM Card atau wifi portable yang dapat digunakan di luar negeri. Sebagian besar masyarakat yang melakukan perjalanan ke luar negeri untuk waktu lebih dari 3 (tiga) hari lebih memilih untuk menggunakan kartu perdana asing atau wifi portable asing dikarenakan harga yang lebih terjangkau dibandingkan dengan menggunakan jasa layanan jelajah internasioanl yang ditawarkan oleh penyelenggara jasa telekomunikasi Indonesia. Namun, permasalahan yang timbul adalah belum ada satu peraturan yang mengatur tentang penjualan kartu perdana maupun wifi portable yang dikelola oleh penyelenggara jasa telekomunikasi asing di Indonesia, baik dari segi telekomunikasi maupun perlindungan konsumen. Metode penelitian yang akan digunakan dalam penelitian ini adalah yuridis normatif, yaitu pendekatan dengan menggunakan berbagai sumber data seperti pasal-pasal perundangan, berbagai teori hukum, dan hasil karya ilmiah para sarjana sehingga menciptakan sistem dan dasar aturan untuk diterapkan di negara Indonesia. Penelitian ini memiliki spesifikasi berupa deskriptif analisis yang bertujuan untuk memberikan gambaran terhadap objek yang diteliti melalui data serta memberikan konsep mengenai pengaturan tentang pengawasan penjualan kartu perdana asing di Indonesia serta penyelesaian sengketa konsumen atas tidak dapat digunakan kartu perdana oleh konsumen di luar negeri.
EXONERATION CLAUSE ON LAW OF CONSUMER PROTECTION: EFFECTS AND LEGAL EFFORTS Hakim, Jefferson
Jurnal Hukum dan Peradilan Vol 8 No 2 (2019)
Publisher : Pusat Strategi Kebijakan Hukum dan Peradilan Mahkamah Agung RI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25216/jhp.8.2.2019.297-314

Abstract

Legal disputes between entrepreneurs and consumers are currently caused by several things, one of which is the inclusion of an exoneration clause. The inclusion of the clause has clearly contradicted Law Number 9 of 1999 concerning Consumer Protection and has detrimental to the rights held by the Consumer. In addition, in terms of the Agreement Law, the entreprenurs that includes the exoneration clause clearly does not heed the principle of good intentions by utilizing the weak position of the consumer. The violation of the rights held by consumers, consumers can claim compensation and sue the entrepreneurs through various legal remedies. given by law. In this study also will discuss the legal consequences and legal efforts that can be submitted by the Consumer for the application of the Exoneration Clause in an agreement. The research method that will be used in this research is normative juridical, namely the approach using various data sources such as articles of legislation, various legal theories, and scientific works of scholars. The data used in this study comes from secondary data and tertiary data collected in accordance with the object written. After that, all legal materials that have been collected are inventoried and identified according to the problems that have been formulated. The conclusion of this study is to provide a legal understanding to consumers who are disadvantaged by the inclusion of an exoneration clause and provide advice in the form of legal remedies that can be taken.