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All Journal Journal of English Language and Education Journal of Comprehensive Science Proceeding ISETH (International Summit on Science, Technology, and Humanity)
Ariatmi, Siti Zuhriah
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Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Library & Information Science Medicine & Pharmacology Social Sciences Other

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Exploring English Language Needs for Tour Guides in Heritage Tourism : A Case Study at Mangkunegaran Palace in Indonesia Avantie, Chevia Altika; Kurniawati, Diaz; Nabila, Shelvia Ariesta; Suharyanto, S; Ariatmi, Siti Zuhriah
Proceeding ISETH (International Summit on Science, Technology, and Humanity) 2024: Proceeding ISETH (International Summit on Science, Technology, and Humanity)
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

Purpose: This study aims to examine the English language requirements of tour guides at Mangkunegaran Palace to support the preparation of tourism students in meeting the practical demands of the guiding profession. English proficiency is essential in traditional tourism contexts such as Mangkunegaran Palace, which receives a considerable number of foreign visitors. Methodology: An exploratory qualitative approach was employed to investigate the English needs of professional tour guides. Data were collected through interviews with five selected tour guides based on their experience and length of service. The interviews focused on the English tasks they perform and the specific language demands of their roles. Results: The findings indicate that most tour guides have an educational background in tourism or a related field. They frequently utilize their speaking and listening skills when guiding tourists, and the English training they received in school has been beneficial. A notable challenge they face is understanding the diverse accents of international tourists, which can hinder effective communication. Applications/Originality/Value: The study suggests that well-designed English for Specific Purposes (ESP) courses are essential to support tour guide professionals. These courses should emphasize the development of practical communication skills tailored to real-world tourism contexts, particularly in handling cross-cultural and multilingual interactions.
An Investigation of Request Types and Politeness Strategies among Senior High School EFL Learners Nurhayati, Siti; Ariatmi, Siti Zuhriah
Journal of English Language and Education Vol 10, No 4 (2025)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jele.v10i4.1365

Abstract

This research explores the types of requests and politeness strategies used by eleventh-grade students at SMA Muhammadiyah Program Khusus Surakarta in various social interactions. Employing a qualitative descriptive approach, data were collected through Discourse Completion Tasks (DCTs) featuring scenarios with teachers, peers, parents, and strangers. Analysis was conducted using Trosborg’s (1995) classification and Brown and Levinson’s (1987) politeness theory. Results reveal that conventionally indirect requests, particularly those expressing ability, willingness, or permission, are the most common. Both positive and negative politeness strategies frequently appeared, while bald-on-record forms were mostly used in urgent or familiar situations. These findings suggest that students demonstrate sensitivity to social context and power dynamics, reflecting the influence of the school’s character education in fostering polite and contextually appropriate communication in English 
Penerapan Metode Discovery Learning Untuk Menunjang Kedisiplinan dan Berpikir Kritis pada Pembelajaran Bahasa Indonesia Kelas XII IPS 2 Katrisna, Wulan; Ariatmi, Siti Zuhriah; Rusydi, M Arif
Journal of Comprehensive Science Vol. 3 No. 5 (2024): Journal of Comprehensive Science (JCS)
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v3i5.713

Abstract

Penelitian tindakan kelas ini dilakukan atas dasar masi rendahnya kedisiplinan sekaigus cara berpikir kritis pada peserta didik. Tujuan penelitian ini mendeskripsikan penerapan pembelajaran dalam menggunakan model Discovery Learning dan menguraikan kegiatan pembelajaran menggunakan Discovery Learning yang dapat meningkatkan Kedisiplinan swa dan berpikir kritis siswa.Penelitian tindakan kelas ini dilakukan di SMA 3 Muhammadiyah Surakarta dengan Subjek peserta didi kelas XII IPS dengan pelaksanaan 2 siklus. Menggunakan metode kualitatif  PTK dengan teknik observasi dan angket. Dari hasil pembahasan diambil kesimpulan bahwa terjadi peningkatan kedisiplinan dan berpikir kritis peserta didik dengan menggunakan metode discovery learning yaitu sebagai berikut pada Siklus 1 Peserta didik yang termasuk katagori kurang disiplin 6 anak, katagori cukup 9 anak, katagori baik 5 anak, dan katagori sudah baik 1 anak dan  Peserta didik yang termasuk penilaian berpikir kritis katagori kurang 9 anak, katagori cukup 11 anak, katagori baik 5 anak, dan katagori sudah baik  0 anak. Pada Siklus 2 peserta didik dengan katagori kurang disiplin 0 anak, katagori cukup disiplin 2 anak, katagori sudah baik kedisiplinanya 10 anak, dan katagori sangat baik 9 anak.  Peserta didik dengan penilaian kemampuan peserta didik siklus 2 menunjukan katagori kurang 0 anak, katagori cukup 3 anak, katagori baik 13 anak, dan katagori sangat baik 5 anak.
Co-Authors Avantie, Chevia Altika Katrisna, Wulan Kurniawati, Diaz Nabila, Shelvia Ariesta Rusydi, M Arif Siti Nurhayati Suharyanto