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All Journal Jurnal Teknik Industri Terintegrasi (JUTIN) ATRABIS: Jurnal Administrasi Bisnis (e-Journal)
ramdan, asep
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Decision Sciences, Operations Research & Management Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering

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Jadwal Induk Produksi Thinner dengan Perhitungan RCCP Bill of Labor Approach dan Sistem Dinamis (Studi Kasus: Pabrik Produksi Thinner PT XY) Ramdan, Asep; Hermawan, Asep; Oetomo, Dedy Setyo
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 4 (2025): October
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i4.50566

Abstract

PT. XY is one of the largest paint and coating material manufacturers in Asia. In addition to producing paint, the company also produces paint thinners. In its production process, the company faces difficulties in estimating the optimal production quantity for each period, often experiencing urgent processes, delivery delays, and even disruptions to the production process due to sudden schedule changes. This research will use the Exponential Smoothing forecasting method to predict demand in the coming period. A Master Production Schedule (MPS) calculation was also performed, which was then followed by RCCP. This method is used to compare production needs with the company's available capacity. The Master Production Schedule (MPS) that can be planned at PT. XY for 1 year from January 2025 – December 2025 is 7,926,032 Liters, produced by 32 people each month with a UPRT of 7,421,324 Liters and a Safety Stock of 33,025 Liters per month, with respective proportions of 61% IU products, 8% TIU products, and 31% SEMI products.
Peran Customer Service dalam Meningkatkan Citra Pelayanan Perbankan Studi kasus : PT Bank Rakyat Indonesia Unit Pameungpeuk Hamdani, Hamdani; Ramdan, Asep
ATRABIS Jurnal Administrasi Bisnis (e-Journal) Vol. 11 No. 2 (2025): ATRABIS: Jurnal Administrasi Bisnis (e-Journal)-Desember2025
Publisher : Program Studi Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/atrabis.v11i2.2825

Abstract

Tinjauan pelaksanaan pelayanan merupakan suatu hal yang sangat penting bagi perusahaan dalam menciptakan pelayanan yang baik bagi perusahaan untuk menciptakan kepercayaan terhadap pelanggan sehingga dapat meningkatkan keuntungan bagi perushaan. Pelayanan yang kurang baik dapat mengakibatkan pelanggan tidak puas dan menurunkan kepercayaan pelanggan kepada perusahaan. Penelitian yang di tuangkan dalam Tugas Akhir ini, bertujuan untuk memahami pelaksanaan kualitas pelayanan di PT Bank Rakyat Indonesia Unit Pameungpeuk Garut. Metode penelitian yang digunakan peneliti adalah metode deskriptif analisis, yaitu peneliti menggambarkan hasil pengamatan dan menganalisis data yang dikumpulkan di lapangan. Setelah melakukan analis dan membahas permasalahan, penulis menyimpulkan bahwa Peran Customer Service dalam Meningkatkan Citra Pelayanan Perbankan Studi kasus : PT Bank Rakyat Indonesia Unit Pameungpeuk berjalan dengan cukup baik
Co-Authors Asep Hermawan Hamdani Hamdani Oetomo, Dedy Setyo