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THE RELATIONSHIP OF PERCEIVED JUSTICE, SATISFACTION, REPATRONAGE INTENTIONS AND NEGATIVE WORD OF MOUTH IN SERVICE SETTING Hermawan, Asep
Manajemen Bisnis Kompetensi vol. 1 no. 2 Januari 2007
Publisher : Manajemen Bisnis Kompetensi

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SIFAT KIMIA BATANG KELAPA SAWIT (Elaeis guinensis Jacq) BERDASARKAN LETAK KETINGGIAN DAN KEDALAMAN BATANG Chemical Properties of Oil Palm Trunk (Elaeis guinensis Jacq) Based on Height and Depth of Trunk Hermawan, Asep; Diba, Farah; Mariani, Yeni; Setyawati, Dina; haida, Nur
JURNAL HUTAN LESTARI Vol 2, No 3 (2014): Jurnal Hutan Lestari
Publisher : Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/jhl.v2i3.7691

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Research aimed to measure the chemical compound in oil palm stem (Elaeis guinensis Jacq) based on height (base, middle, top) and depth (side, medium and core). Chemical properties studied are hot water soluble extractives content, solubility in 1% NaOH, benzene-soluble alcohol, holocellulosa, alpha - cellulose and lignin content. The procedure based on ASTM D 1110 – 56. Result of research showed that the average value of the levels of extractive substances in hot water ranged from 11,963% -15.032%, the average value of extractive substances soluble in 1% NaOH was range from 16.639% -18.027% and the average value of the levels extractive soluble substances of alcohol benzene ranged from 8.552% -10.693%. Meanwhile the average of holocellulose levels ranged from 82.534% -88.328% and the average value of alpha cellulose content ranged from 11.243% -68.761%. The average value of the lignin content ranges between 6.213% -33.702%. Analysis of variance showed that height and depth of stem was not significance to the levels of extractive substances in hot water, extractive substances soluble in 1% NaOH, extractive soluble substances of alcohol benzene, and holocellulose content. Meanwhile for alpha cellulose was significant. The height of stem was highly significant effect to lignin content, meanwhile depth of stem was not significant. This result showed that stem of oil palm can be used for composite board, particle board and other wood product. Keywords: Oil palm stem, extractives, lignin, cellulose, stem height, stem depth
THE RELATIONSHIP OF PERCEIVED JUSTICE, SATISFACTION, REPATRONAGE INTENTIONS AND NEGATIVE WORD OF MOUTH IN SERVICE SETTING Hermawan, Asep
Manajemen Bisnis Kompetensi vol. 1 no. 2 Januari 2007
Publisher : Manajemen Bisnis Kompetensi

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Anteseden Brand Loyalty pada Layanan Berlangganan Over The Top (OTT) Berbasis Video Streaming Haina, Musafirah; Hermawan, Asep
JIIP - Jurnal Ilmiah Ilmu Pendidikan Vol. 5 No. 8 (2022): JIIP (Jurnal Ilmiah Ilmu Pendidikan)
Publisher : STKIP Yapis Dompu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (646.933 KB) | DOI: 10.54371/jiip.v5i8.764

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Penelitian bertujuan untuk menguji dan menganalisis pengaruh brand experience, customer engagement, emotional brand attachment, dan brand love sebagai anteseden bagi brand loyalty pada industri layanan berlangganan Over the Top (OTT) berbasis video streaming. Prosedur pengambilan sampel yang digunakan untuk mengumpulkan data yang relevan adalah dengan penggunaan kuesioner dan menggunakan metode purposive sampling. Penelitian ini dilakukan terhadap 320 responden yang merupakan pengguna aktif layanan berlangganan Over the Top (OTT) berbasis video streaming dalam enam bulan terakhir. Data dianalisis menggunakan metode SEM (Structural Equation Modelling) dan AMOS (Analysis of Moment Structure). Hasil pengujian menunjukkan bahwa brand experience berpengaruh positif terhadap customer engagement, tetapi tidak berpengaruh terhadap brand love. Temuan penelitian ini juga menunjukkan bahwa customer engagement berpengaruh positif terhadap brand loyalty. Selain itu, penelitian ini juga membuktikan bahwa emotional brand attachment berpengaruh positif terhadap brand love. Terakhir, ditemukan bahwa brand love berpengaruh positif terhadap brand loyalty. Melalui penelitian ini, dapat diketahui pentingnya bagi manajer layanan ini untuk mengembangkan strategi mempertahankan loyalitas konsumen. Tidak hanya dari segi kualitas konten dan aplikasi, tetapi juga bagaimana cara untuk bisa membuat konsumen merasakan brand sebagai identitas yang tidak tergantikan.
ANALISIS PERAN GURU DALAM PEMBELAJARAN MEMBACA PUISI SISWA DENGAN METODE DEMONSTRASI KELAS V SDN 2 BALEWANGI Hermawan, Asep; Indriati Widyaningsih, Yennie
Bale Aksara Vol. 2 No. 2 (2021): Articles
Publisher : Pendidikan Guru Sekolah Dasar Institut Pendidikan Indonesia Garut

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The purpose of this study was to identify and identify the difficulties of learning to read poetry, the role of the teacher and the obstacles of the teacher in learning to read poetry using the demonstration method for the fifth grade students of SDN 2 Balewangi. The method used in this research is descriptive qualitative using data collection techniques in the form of observation, interviews, and documentation. Check the validity of the data using triangulation. The results showed that (1) The teacher's role in learning to read poetry has been seen very well, proven by the seriousness of the teacher. The teacher not only teaches classically, but the teacher has played its role as a facilitator by facilitating students both inside and outside the classroom. (2) Teachers' obstacles in learning to read poetry are caused by student factors and teacher factors
USULAN TATA LETAK FASILITAS PENYIMPANAN PUPUK UREA NON SUBSIDI UNTUK MENGOPTIMALKAN KAPASITAS PENYIMPANAN ZONA DAN EFISIENSI AKTIVITAS PERPINDAHAN PRODUK Fatah, Abdurrohim; Oetomo, Dedy Setyo; Hermawan, Asep
JUSTI (Jurnal Sistem dan Teknik Industri) Vol 4 No 4 (2023): justi
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/justicb.v4i4.8145

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Penyimpanan produk pupuk urea non subsidi pada gudang bagging PT. Pupuk Kujang Cikampek masih bisa dioptimalkan. Hal ini karena pada penyimpanan beberapa kemasan produk seperti penyimpanan kemasan 5kg yang tidak bisa ditumpuk mengakibatkan pada periode tertentu penyimpanan porudk ini cukup banyak menggunakan space pada gudang. Penyimpanan pada produk 25kg, 50kg dan Jumbo dilakukan secara acak dengan mengisi slot kosong hal ini seringkali terlihat produk tercampur dengan kemasan lain. Maka dilakukan penelitian untuk perbaikan pada tata letak penyimpanan tersebut yang bertujuan menghasilkan jarak perpindahan produk dan ongkos material handling yang minim serta mengoptimalkan kapasitas area penyimpanan produk tersebut. Metode class based storage digunakan dalam menetukan produk-produk yang sering masuk-keluar gudang sehingga memudahkan pembuatan layout usulan. Dibandingkan dengan layout exisiting, layout usulan menggunakan metode tersebut menghasilkan penurunan perpindahan jarak sebesar 56%, 3% pada ongkos material handling yang dikeluarkan serta kenaikan 9% pada kapasitas penyimpanan.
Analisa Pemilihan Supplier Dental Unit Poliklinik Gigi dan Mulut Menggunakan Metode AHP dan Topsis Rumah Sakit di Purwakarta Abdillah, Yakub; Hermawan, Asep; Setyo Oetomo, Dedy
Journal of Management and Industrial Engineering (JMIE) Vol. 3 No. 1 (2024): Journal of Management and Industrial Engineering (JMIE)
Publisher : LPPM Sekolah Tinggi Teknologi Nusantara Lampung

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Penelitian ini dilatar belakangi atas kebutuhan Rumah Sakit dalam memilih supplier yang berkualitas serta bisa menjamin kerja sama yang baik satu sama lain, serta ikut mengedepankan kualitas dan kepuasan pasien terhadap pelayanan Poliklinik Gigi Rumah Sakit Di Purwakarta. Berdasarkan metode AHP dan TOPSIS dalam pemilihan supplier dental Unit Poliklinik Rumah Sakit di Purwakarta, didapatkan supplier terpilih yaitu PT.Cobra Dental Indonesia dengan perolehan bobot tertinggi berdasarkan dari metode AHP dan TOPSIS dibandingkan dengan perolehan supplier lainnya. Untuk nilai bobot dari metode AHP yang didapat oleh PT. Dental Cobra Indonesia yaitu 0,323, sedangkan perolehan bobot dari metode TOPSIS yaitu 0,734. Bobot dari masing-masing kriteria adalah untuk kritera harga yaitu 0,092, kemudian bobot untuk kriteria kualitas yaitu 0,123, bobot untuk kriteria lokasi yaitu 0,085, bobot untuk kriteria pelayanan yaitu 0,499 dan bobot untuk kriteria pengiriman yaitu 0,199. Pemilihan supplier dengan menggunakan metode Analytical Hierachy Process (AHP) yang menjadi supplier Dental Unit Rumah Sakit Di Purwakarta terbaik yaitu PT. Cobra Dental Indonesia dengan bobot 0.323. Pemilihan supplier dental unit terbaik dengan metode TOPSIS adalah supplier PT. Cobra Dental Indonesia mendapat dengan perolehan ranking terbesar dengan bobot 0,734. Berdasarkan penerapan metode AHP dan TOPSIS dalam pemilihan supplier dental Unit Poliklinik gigi dan mulut Rumah Sakit di Purwakarta, didapatkan supplier terpilih yaitu PT. Cobra Dental Indonesia dengan perolehan bobot tertinggi berdasarkan dari metode AHP dan TOPSIS dibandingkan dengan perolehan supplier lainnya.
The influence of organizational culture, transformational leadership on organizational citizenship behaviors, and organizational commitment through employee engagement Hidayat, Cecep; Hermawan, Asep; Berliyanti, Dita Oki
Indonesian Journal of Education and Social Sciences Vol. 3 No. 2 (2024)
Publisher : Papanda Publishier

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56916/ijess.v3i2.635

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This study evaluates the impact of Organizational Culture and Transformational Leadership on Organizational Commitment and Organizational Citizenship Behavior through Employee Engagement in non-formal educational institutions (PKBM) in West Java. Data from 291 respondents were analyzed using Structural Equation Modeling (SEM) with the Partial Least Square (PLS) method. Results show that Organizational Culture and Transformational Leadership significantly influence Employee Engagement. Organizational Culture and Employee Engagement affect Organizational Citizenship Behavior, while Employee Engagement influences Organizational Commitment. Employee Engagement serves as a mediator between Organizational Culture and Transformational Leadership and Organizational Commitment and Organizational Citizenship Behavior. However, Organizational Culture and Transformational Leadership do not directly impact Organizational Commitment, and Transformational Leadership does not significantly influence Organizational Citizenship Behavior. Practical implications suggest enhancing institutional performance for the well-being of educators. The study contributes to the Integrative Organizational Behaviors Model, rooted in Social Exchange Theory, providing insights for future research on Organizational Behavior.
The Role of Effective Communication in Reducing Medication Errors in Pharmacy Practice Zakiah, Fitri; Nuari, Ris Ayu; Hermawan, Asep
Journal La Medihealtico Vol. 5 No. 4 (2024): Journal La Medihealtico
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamedihealtico.v5i4.1441

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Medication errors or errors in administering medications are serious health problems that occur in various health care facilities such as hospitals, clinics, and pharmacies. These errors can occur at the stage of writing prescriptions by doctors, providing and preparing drugs by pharmacists, to administering drugs to patients by nurses or patients themselves. Medication errors can lead to a variety of negative consequences, ranging from mild side effects to life-threatening events. This study aims to examine the role of effective communication in reducing medication errors in pharmacy practice. The research method used is a qualitative approach with an exploratory case study at the Salsabilah pharmacy in Leuwikujang Village, Leuwimunding District, Majalengka Regency and the Salsabilah 2 pharmacy in Trajaya Village, Palasah District, Majalengka Regency. The research sample consisted of health workers (pharmacists and doctors) at the Salsabilah pharmacy in Leuwikujang Village, Leuwimunding District, Majalengka Regency and the Salsabilah 2 pharmacy in Trajaya Village, Palasah District, Majalengka Regency, as well as patients who received services at the pharmacy. The results of the study show that effective communication between health workers and patients can improve patient safety by reducing the risk of medication errors. Good communication helps patients understand the treatment they are receiving, so they can follow instructions correctly and report any other side effects or problems immediately.
PENGARUH KEINGINAN MENIRU DAN FOMO DALAM PRODUK KOSMETIK YANG DIENDORSE OLEH SOSIAL MEDIA INFLUENCER Hasanah, Uswatun; Hermawan, Asep
EBID: Ekonomi Bisnis Digital Vol 2, No 1 (2024): Juli
Publisher : ISTEK Widuri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/ebid.v2i1.230

Abstract

This research aims to analyze the influence of Imitation of Influencer, Social Comparison, Materialism, and Fear of Missing Out (FOMO) on Buying Intention. Data were collected through questionnaires from consumers who follow the social media accounts of three beauty influencers, namely Tasya Farasya, Nanda Arsyinta, and Hanum Mega, and are domiciled in Jakarta. The study used a sample size of 220 respondents with purposive sampling technique. The data analysis method employed in this research is Structural Equation Model (SEM) using AMOS 21 software. The results indicate that Imitation of Influencer has a positive influence on Social Comparison, Imitation of Influencer does not have a positive influence on Materialism, Social Comparison has a positive influence on FOMO, FOMO has a positive influence on Buying Intention, and Materialism has a positive influence on Buying Intention.