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All Journal Journal of Business Management Education (JBME) Dinasti International Journal of Education Management and Social Science
Mahri, Nadya
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Economics, Econometrics & Finance Education

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PENGARUH KECERDASAN EMOSIONAL DAN KEPUASAN KERJA TERHADAP PERILAKU KEWARGAAN ORGANISASI PADA BADAN KEPEGAWAIAN DAERAH PROVINSI JAWA BARAT DI BANDUNG Mahri, Nadya; Widjajanta, Bambang; Sumiyati, Sumiyati
Journal of Business Management Education (JBME) Vol 3, No 2 (2018)
Publisher : Business Education Program of Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (336.746 KB) | DOI: 10.17509/jbme.v3i2.14262

Abstract

Aim – The aim of the research was to find out the influence of emotional intelligence, job satisfaction, and organizational citizenship behavior.Design/Methodology/Approach – The research design was cross sectional method. This research employed descriptive approach through explanatory survey method. There were 103 respondents selected through probability sampling. The questionnaires were distributed as the instruments in collecting data from the respondents. The analysis technique used was descriptive technique by using frequency distribution.Findings – Based on the research findings through descriptive analysis, it was found that the emotional intelligence was in the good category by score 9444 and percentage 81.86%, job satisfaction was in high category by score 12198 and percentage 80.56%, and organizational citizenship behavior was in the good category by score 11853 and percentage 82.19%.Originality/value – This research is the basic to understand the emotional intelligence, job satisfaction, and organizational citizenship behavior concept. The difference of the research and  the previous research was in its object aspect, which was West Java Regional Civil Service Agency in Bandung with the observed variables; emotional intelligence, job satisfaction, organizational citizenship behavior by using different theories and references from previous research.
The Influence of Transformational Leadership, Job Satisfaction and Organizational Citizenship Behavior on Employee Engagement at BPRS HIK Parahyangan Mahri, Nadya; Nurani, Nina
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 5 (2025): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i5.4504

Abstract

Employee engagement has become a concern in a competitive world and is a very important issue for organizations. This study aims to determine the partial effect of transformational leadership, job satisfaction, organizational citizenship behavior on employee engagement at BPRS HIK Parahyangan Bandung. This study uses a quantitative approach with survey and questionnaire methods as data collection instruments. The sample of this study is a saturated sample consisting of 99 respondents. Data processing of the research results using SPSS version 26 using data analysis is carried out using linear regression techniques to assess the effect of independent variables on dependent variables. The results of the study indicate that transformational leadership is partially included in the good category and has a positive and significant effect on employee engagement, as well as job satisfaction is partially included in the good category and has a positive and significant effect on employee engagement, and organizational citizenship behavior is also partially positive and significant effect on employee engagement.
Co-Authors Bambang Widjajanta, Bambang Nurani, Nina SUMIYATI SUMIYATI