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ENTERPRISE ARCHITECTURE APPROACHMENT FOR DESIGNING IT MASTER PLAN BASED ON ERP FOR WATER UTILITY COMPANY Fatimah, Hilmi Azmi; Hermadi, Irman; Nurhadryani, Yani
Jurnal Aplikasi Manajemen Vol. 17 No. 2 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.02.17

Abstract

A comprehensive planning document that is written in the IT Master Plan has the purpose of addressing the company's need and guiding the implementation process to minimize failure. But many IT master plan was not based on integrated and best practice adoption using ERP. The development of the IT master plan also does not use the proper enterprise architecture (EA) method. This research designed an IT master plan based on ERP using Enterprise Architecture approachment for water utility companies and adopt ERP best practice references model. The Enterprise Architecture's method was TOGAF ADM from a prelim phase, requirement management phase, vision architecture phase, business architecture phase, and information system architecture phase. This research gave the results of 23 system recommendations named IT Integrated Solution for water utility companies which consist of 10 integrated applications, 8 ERP modules, and 5 ERP Industry Solution-Utility (IS-U) modules. To get a comprehensive IT Master Plan based on ERP, the water company needs to pay attention to other stages of TOGAF ADM. There needs to be a study to be able to validate the IT Master Plan, which has been developed.
Analyzing Success Factors of Enterprise Resource Planning Adoption using Analytical Hierarchy Process Hawariyuni, Weni; Sentosa, Assoc. Prof. Dr. Ilham; Gadar, Assoc. Prof. Dr. Kamisan bin; Khrisnan, Dr. K Sarojini; Fatimah, Hilmi Azmi; Trisminingsih, Rina
International Journal of Innovation in Enterprise System Vol. 2 No. 1 (2018): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

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Abstract

Successful Enterprise Resorce Planning ERP system adoption in the company is one of the keys for the continuity of the company's business. On ERP adoption, there a lot of financials, time and human resources are invested on ERP adoption, so there must be an evaluation of ERP system to assess whether the ERP system adoption is successful or not. Some models have been developed by some researchers to assess the evaluation of ERP success. Each model has important factors used to assess the success of ERP. This study analyzes several factors that measure ERP success derived from several ERP success models to identify the important degree of each factor. The method used in this research is Analytical Hierarchy Process (AHP) with the assessment data obtained from 3 experts who have the competence and experience regarding ERP system. The results of this study found that the benefit of use, organizational impact, and user satisfaction are the 3 main subfactors with the highest important degree values. Keywords—Analytical Hierarchy Process, ERP success factors, ERP success model
Towards Modelling Trust in Voice at Zero Acquaintance Fatimah, Hilmi Azmi; Trisminingsih, Rina; Ooi Yee Hui, Deborah; lutfi, Syaheerah Lebai; Mohamed, Ahmad Sufril Azlan; Akhtar, Zahid
International Journal of Innovation in Enterprise System Vol. 3 No. 2 (2019): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

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Abstract

Trust is essential in many human relationships, especially where there is an element of inter-dependency. However, humans tend to make quick judgements about trusting other individuals, even those met at zero acquaintance. Past studies have shown the significance of voice in perceived trustworthiness, but research associating trustworthiness and different vocal features such as speech rate and fundamental frequency (f0) has yet to yield consistent results. Therefore, this paper proposes a method to investigate 1) the association between trustworthiness and different vocal features, 2) the vocal characteristics that Malaysian ethnic groups base their judgement of trustworthiness on and 3) building a neural network model that predicts the degree of trustworthiness in a human voice. In the method proposed, a reliable set of audio clips will be obtained and analyzed with SoundGen to determine the acoustical characteristics. Then the audio clips will be distributed to a large group of untrained respondents to rate their degree of trust in the speakers of each audio clip. The participants will be able to choose from 30 sets of audio clips which will consist of 6 audio clips each. The acoustic characteristics will be analyzed and com-pared with the ratings to determine if there are any correlations between the acoustic characteristic and the trustworthiness ratings. After that, a neural network model will be built based on the collected data. The neural network model will be able to predict the trustworthiness of a person’s voice. Keywords—prosody, trust, voice, vocal cues, zero acquaintance.