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Hartini, Hartini Tini
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Computer Science & IT Control & Systems Engineering Library & Information Science

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Visual Studio 2010, SMS Gateway, IMPLEMENTASI SMS GATEWAY MENGGUNAKAN VISUAL STUDIO 2010 UNTUK PELAYANAN KONSELING JEMAAT Hartini, Hartini Tini
Computer Based Information System Journal Vol. 8 No. 1 (2020): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (517.164 KB) | DOI: 10.33884/cbis.v8i1.1874

Abstract

Now SMS can be used for various applications, such as Mobile Banking, Interactive Pooling, and others. SMS is also very useful in the Bethany Kuala Kapuas church, one of which is used as a congregation counseling system. Because the counseling schedule between the counselor and the church is not yet efficient. So that the counselor is a little overwhelmed with this, so an application is needed to arrange the counseling schedule. The way the congregation sends an SMS application and later the counselor who serves as an admin (in office hours) will reply to the SMS which contains counseling schedules with the congregation. The SMS Gateway based Church Counseling Service application at Bethany Kuala Kapuas Church was made using Visual Studio 2010 and AT + Commands as a command language that can be read by a modem. With this application it is expected to facilitate the congregation in delivering their counseling, thus helping the counselors to monitor easily
IDENTIFIKASI GANGGUAN KONEKSI JARINGAN INTERNET PADA INDIHOME PLASA TELKOM MUARA TEWEH BERBSASIS SISTEM PAKAR Hartini, Hartini Tini; Teruna, Juli Chandra; Swastina, Liliana
Computer Based Information System Journal Vol. 10 No. 1 (2022): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/cbis.v10i1.5456

Abstract

Plasa Telkom Muara Teweh is one of the shelters of PT. Telekomunikasi Indonesia in charge of providing telecommunications services to the public. The new product under the name IndiHome is one of the programs from Telkom's main project by cooperating with a number of communication technology developments to build a digital concept house. In connection with the constant requests for installation of IndiHome services, complaints or reports will often be found in the form of internet network connection disturbances from IndiHome customers. At this time the disturbance report received by the technician is in the form of not being able to connect to the internet network. Therefore, technicians always contact the customer first by telephone before going to the customer's house to fix it. From this interaction, the technician asks questions in the form of what indicator lights are on and off on the subscriber's modem. The result is that technicians are only limited to recording disturbance reports manually without being able to provide direct solutions. This ability can be applied in the form of computer software using an expert system. The expert system method used is forward chaining where later this method is used to find facts about internet disturbances that occur from browsing the modem used by customers to symptoms of internet disturbances, so that solutions are found for these internet disturbances.  
Co-Authors Liliana Swastina Teruna, Juli Chandra