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CRITICAL SUCCESS FACTORS OF LEAN SIX SIGMA AND ITS RELATION ON OPERATIONAL PERFORMANCE OF SMES MANUFACTURING COMPANIES: A SURVEY RESULT Ahmad, Md Fauzi; Zainudin, Mohamad Haziq Haikal; Abdul Hamid, Norhadilah; ahmad, Ahmad Nur Aizat; Abdul Rahman, Nor Aida; Mohd Nawi, Mohd Nasrun
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Many companies implement lean six sigma (LSS) approach aiming to improve business performance. However, not many companies can be benefited from this program as the implementation is not easy to be executed effectively. Thus, the objective of this study is to identify the important factors in LSS implementation and its relation on operational performance (OP) of the business. This study employed quantitative survey with structured questionnaire. Random sampling was used and the sample of this study was SME manufacturing companies which has implemented LSS approach. A set of questionnaires were sent out to 200 companies through email and targeted to LSS practitioners such as managing director, quality manager and production manager. Finally, 63 response have been received with 32% response rate. Statistical Package for the Social Science (SPSS) 22.0 version software was used to evaluate descriptive and the relationship between variables. This research studies the role of three factors in LSS implementation, which are management engagement and leadership, lean six sigma competency, and effective training and education. The findings revealed that there is a significant relationship between LSS factors with OP. Management engagement and leadership was the most perceived important factor in LSS implementation. This research model serve as a practical guide which can assist the company to achieve better operational business performance.
TPM: Factors And Barrier Analysis Towards Maintenance efficiency in Manufacturing Industry Ahmad, Ahmad Nur Aizat; Ahmad, Md Fauzi; Hamid, Norhadilah Abdul; Hamid, Nor Aziati Abdul; Ruslan, Rumaizah; Lamani, Edwin; Nawanir, Gusman; Bakri, Adnan; Rahim, Mustaqqim Abdul
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.4474

Abstract

Previous studies indicated that the autonomous maintenance barrier factors are affected the maintenance efficiency. However, most of these studies were conducted in the service industry but not in the manufacturing industry. Therefore, the purpose of this research is to identify the most critical barrier factors towards maintenance efficiency and also to identify the relationship between autonomous maintenance barrier factors and maintenance efficiency in manufacturing industries. Five research hypotheses were examined while considering the autonomous maintenance barrier factors which including lack of top management commitment, lack of training, lack of maintenance knowledge, resistance by employees, and lack of tools and instrument. The findings of this study revealed that lack of tools and instrument is the most critical barrier factor. This quantitative case study is crucial to the manufacturing industry in Malaysia because it provides a broad insight into the correlation between the autonomous maintenance barrier factor and maintenance efficiency.