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All Journal JEB17 : Jurnal Ekonomi dan Bisnis ALGORITMA : Journal of Mathematics Education
Kurniawati, Ririn
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics Social Sciences

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Journal : JEB17 : Jurnal Ekonomi dan Bisnis

 1 
PERAN MEDIASI EMLOYEE ENGAGEMENT PADA PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT DAN GAYA KEPEMIMPINAN TERHADAP TURNOVER INTENTION PROMOTOR VIVO DI SURABAYA Kurniawati, Ririn; widodo, Agus purbo; Setiawan, Ady
JEB17 : Jurnal Ekonomi dan Bisnis Vol. 10 No. 02 (2025): September
Publisher : Fakultas Ekonomi Universitas 17 Agustus 1945 Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jeb17.v10i02.132457

Abstract

This study examines the mediating role of employee engagement in the relationship between perceived organizational support (POS), leadership style, and turnover intention among sales promoters at PT. BOH Vivo Area B Surabaya. Using a quantitative approach with 175 respondents and SEM-AMOS analysis, results reveal that POS (β = 0.326; p = 0.019) and leadership style (β = 0.931; p < 0.001) have a significant positive effect on employee engagement. POS has a significant negative effect on turnover intention, while leadership style and employee engagement have negative but not significant effects. Employee engagement partially mediates the effect of POS (-0.033) and leadership style (-0.087) on turnover intention. The model explains 68.2% of the variance in employee engagement and 18.9% in turnover intention. These findings highlight the importance of organizational support and adaptive leadership in enhancing work engagement and reducing employee turnover intention in the technology retail industry. Keywords: Perceived Organizational Support, Leadership Style, Employee Engagement, Turnover Intention
Co-Authors Ady Setiawan Dadang Juandi Widodo, Agus Purbo