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Simatupang, Oktolina
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Computer Science & IT Decision Sciences, Operations Research & Management Languange, Linguistic, Communication & Media

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Literasi Digital Masyarakat Kabupaten Bandung Barat Takariani, Caecilia Suprapti; Pangaribuan, Tristania Risma Anastasia; Simatupang, Oktolina; Sari, Diana
Jurnal Pekommas Vol 8 No 1 (2023): June 2023
Publisher : Sekolah Tinggi Multi Media “MMTC” Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56873/jpkm.v8i1.5108

Abstract

Human resources are an important aspect of digital transformation. People's understanding and acceptance of technology, which leads to digital literacy, can drive the success of the digital transformation. An adaptive society is needed to accept existing digital developments, so it is very important to know the data on the digital literacy level of the community in an area to support development in that region. West Bandung Regency (KBB) is one of the areas that carry out digital transformation in various fields of life. This study aims to determine the level of digital literacy in the KBB society, determine the relationship between several sociodemographic factors and digital literacy, and provide recommendations regarding the condition of digital literacy in the KBB society. The research was carried out using a quantitative approach, with a sample of respondents selected by random sampling in the KBB society in seven selected sub-districts. The analysis was carried out both descriptively to determine the level of digital literacy in the KBB society and statistically using the chi-square test to see the relationship between several sociodemographic variables and digital literacy. The results of the study show that the digital literacy level of the people of West Bandung Regency is generally at an intermediate level. There is a relationship between the variables of education level, occupation, and digital literacy in the KBB society.
Partisipasi Pengguna Internet Indonesia dalam Pemanfaatan LAPOR! sebagai Layanan Pengaduan Publik Muttaqin, Moh; Pusvita, Vita; Pangaribuan, Tristania; Simatupang, Oktolina
Jurnal Pekommas Vol 9 No 2 (2024): Desember 2024
Publisher : Sekolah Tinggi Multi Media “MMTC” Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56873/jpkm.v9i2.5314

Abstract

The People's Online Aspiration and Complaints Service (LAPOR!) was organized as an effort to increase public participation in government administration. LAPOR! is developing quickly, integrated with many central and regional government agencies; and it is officially designated as a general application for public complaint service in Electronic-Based Government System (SPBE). However, with the support of internet-based digital channels, the dominant access channels for LAPOR! users, it is not yet known how the public will participate in using LAPOR! as a public complaint service in various regions in Indonesia. This research aims to reveal the public participation of internet users according to provinces throughout Indonesia, by measuring the participation ratio as a basis for determining the level of participation in each province. Referring to the average national participation ratio (0.277), the research identified 15 provinces with high participation rates and 19 provinces with low participation rates. Among the provinces with high participation rates, five provinces meet the criteria for dominant participation rates, namely DKI Jakarta, South Kalimantan, Banten, DI Yogyakarta, and Central Kalimantan.
Co-Authors Diana Sari Muttaqin, Moh Pangaribuan, Tristania Pangaribuan, Tristania Risma Anastasia Pusvita, Vita Takariani, Caecilia Suprapti