Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Jurnal Pekommas
Pusvita, Vita
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management Languange, Linguistic, Communication & Media

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
Satu Dekade LAPOR: Tren Penggunaan Kanal Layanan SP4N Muttaqin, Moh; Pusvita, Vita
Jurnal Pekommas Vol 8 No 1 (2023): June 2023
Publisher : Sekolah Tinggi Multi Media “MMTC” Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56873/jpkm.v8i1.5138

Abstract

The government built a National Public Service Complaint Management System (SP4N) to control public services. Complementing the implemented complaint service running through various channels at the national level, as well as Ministries, Institutions, and Local Governments (K/L/D), the government initiated the People's Online Aspirations and Complaints Service (LAPOR) featured digital channels. This research examines the SP4N service channel usage trends, especially in the 2013-2022 decade after LAPOR launched. Conducting descriptive analysis of the national SP4N usage data, the research reveals SP4N usage trends, channel usage trends, and channel contributions to SP4N usage. The SP4N usage in the last decade fluctuated but still has a positive growth trend. There has been a shift in the channel usage trend among digital channels, with the three most dominant channels being SMS, website and Android apps. The three digital channels also have the highest contribution, but traditional channels still emerge as one of the channels that need to be considered. Face-to-face is the only traditional channel included in the top 1000 usage and once reached an annual contribution of 1%. The research provides three recommendations: ineffective channel management policies, strengthening social media channels, and strategies for developing traditional channels.
SisNasLitbang Academic Social Network Features Recomendation with User Centric Approach Pusvita, Vita
Jurnal Pekommas Vol 3 No 2 (2018): October 2018
Publisher : Sekolah Tinggi Multi Media “MMTC” Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30818/jpkm.2018.2030202

Abstract

The discrepancies between research activities and the national strategic policy of development and science and technology impact on less useful results of research and abandoned government policies/programs. One of the causes is  the absences of media which that can build interactions between researchers/academics, governmennt and business entities. Therefore, it needs a social network  that can help interaction and collaboration between the three types of users. The purpose of this study is to determine the technical features required in the proposed social network site. This research is done by observation method and literature study  based on user centric approach. This research produces social networking features based on user types, ie researchers / academics, government, and business entities. Recomendation features for researchers / academics focus on the needs of researchers. While the government and business entities have features related to supporting research activities and utilize the results of research.
Evaluation and Planning of Required of Base Transceiver Station (BTS) in Nunukan Regency Pusvita, Vita
Jurnal Pekommas Vol 3 No 2 (2018): October 2018
Publisher : Sekolah Tinggi Multi Media “MMTC” Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30818/jpkm.2018.2030204

Abstract

Nunukan Regency has geographical conditions that can prevent directly public services. Implementation of online public service can help government to reach community. However, the lack of telecommunication access, especially inaccessibility of users or  the lack  of  BT capacity , is a major obstacle in the implementation of these service. Therefore, evaluation and planning of BTS requirement is needed in order to reach all users. The purpose of this research is to evaluate and  plan  the requirement of telecommunication tower in Nunukan Regency. This study used two methods in determining the BTS requirement by using the Standford University Interim (SUI) propagation model to determine the coverage area of telecommunication towers and using the calculation of BTS capacity to meet traffic requirements. The result obtained is  the number of base stations which recorded  are able to meet traffic requirements if it is assumed that all base stations which have been built are macro BTS with 3 sector antenna specification and the number of carriers 1 or 2, or micro BTS with 3 sectors antenna specification and  the number of carriers 2. However, if it does not meet these specifications, it is necessary to increase the number of BTS based on BTS capacity for all sub-districts, except Krayan, Kraya Timur,  Krayan Tengah and Krayan Barat.
Partisipasi Pengguna Internet Indonesia dalam Pemanfaatan LAPOR! sebagai Layanan Pengaduan Publik Muttaqin, Moh; Pusvita, Vita; Pangaribuan, Tristania; Simatupang, Oktolina
Jurnal Pekommas Vol 9 No 2 (2024): Desember 2024
Publisher : Sekolah Tinggi Multi Media “MMTC” Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56873/jpkm.v9i2.5314

Abstract

The People's Online Aspiration and Complaints Service (LAPOR!) was organized as an effort to increase public participation in government administration. LAPOR! is developing quickly, integrated with many central and regional government agencies; and it is officially designated as a general application for public complaint service in Electronic-Based Government System (SPBE). However, with the support of internet-based digital channels, the dominant access channels for LAPOR! users, it is not yet known how the public will participate in using LAPOR! as a public complaint service in various regions in Indonesia. This research aims to reveal the public participation of internet users according to provinces throughout Indonesia, by measuring the participation ratio as a basis for determining the level of participation in each province. Referring to the average national participation ratio (0.277), the research identified 15 provinces with high participation rates and 19 provinces with low participation rates. Among the provinces with high participation rates, five provinces meet the criteria for dominant participation rates, namely DKI Jakarta, South Kalimantan, Banten, DI Yogyakarta, and Central Kalimantan.
Co-Authors Muttaqin, Moh Pangaribuan, Tristania Simatupang, Oktolina