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All Journal Jurnal Ilmiah Mahasiswa FEB Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi)
Setyoparwati, Indirasari Cynthia
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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PENGARUH DIMENSI KEPERCAYAAN (TRUST) KONSUMEN TERHADAP KEPUASAN PELANGGAN PADA E-COMMERCE DI INDONESIA Setyoparwati, Indirasari Cynthia

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (664.222 KB) | DOI: 10.31955/mea.v3i3.165

Abstract

Tujuan penelitian ini adalah menganalisis pengaruh kemampuan (ability), kebaikan hati (benevolence), dan integritas (integrity) vendor terhadap kepuasan pelanggan e-commerce di Indonesia. Data dari penelitian ini diperoleh 200 kuisioner yang didistribusikan kepada pengguna e-commerce. Analisis statistik yang digunakan adalah Structural Equation Model (SEM). Variabel ability tidak signifikan terhadap kepuasan pelanggan e-commerce. Sedangkan, variabel benevolence dan integrity berpengaruh signifikan terhadap kepuasan pelanggan e-commerce. Penelitian ini membahas dalam bidang Sistem Informasi Manajemen dan Perilaku Konsumen, khusususnya aplikasi e-commerce. Lingkup bahasan yang diteliti adalah dimensi kepercayaan konsumen dan pengaruhnya terhadap kepuasan dalam transaksi melalui e-commerce.
The Influence of Exchange Rate on Inflation in Indonesia (2003 – 2012) Setyoparwati, Indirasari Cynthia; Ismail, Munawar
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This study examines the effect of the exchange rate on inflation in Indonesia by using monthly data of the period of 2003-2012. In addition to entering the exchange rate as the main independent variable, this study also includes SBI rate and the money supply as a control variable. By applying multiple regression, this study confirmed that the exchange rate and interest rate SBI significantly affected inflation. Meanwhile, the money supply was not a significant variable influencing inflation.  Keywords: Inflation, SBI Rate, Money Supply, Exchange Rate
Co-Authors Munawar Ismail