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All Journal ARBITER: Jurnal Ilmiah Magister Hukum Journal Collabits
Pratama, Amri
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Computer Science & IT Engineering Law, Crime, Criminology & Criminal Justice

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Tinjauan Yuridis Peranan Pemerintah Daerah Dalam Mewujudkan Pemerintahan Yang Baik Dalam Bidang Perizinan Pariwisata Pratama, Amri; Minin, Darwinsyah; Isnaini, Isnaini
ARBITER: Jurnal Ilmiah Magister Hukum Vol 1, No 1 (2019): ARBITER: Jurnal Ilmiah Magister Hukum Mei
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (271.914 KB) | DOI: 10.31289/arbiter.v1i1.103

Abstract

The purpose of this study is to examine the tourism sector that is continuously being developed by the government as a pillar of national development because it is able to sustain the national economy when the world is experiencing a crisis. In Law Number 10 Year 2009 it is stated that tourism development is needed to encourage equal opportunity to try and benefit and be able to face the challenges of changing local, national and global life. Medan City as one of the autonomous regions in Indonesia which when viewed in terms of spatial planning, then almost 70% is a densely populated residential area. The growth of the tourism sector in the city of Medan, does not originate from natural tourist attractions like other areas in general, but rather to city tourism, such as nightclubs, hotels, hangout places, cafes, restaurants and salon and spa places. The industry has become one of the reliable projects of the City of Medan to increase regional revenues of the City of Medan. The tourism license of the City of Medan has been regulated in law No. 19 of 2009 concerning Tourism, Law No. 23 of 2014 concerning Regional Government. And Regional Regulation of Medan City No. 4 of 2014 concerning Tourism. The role of the local government in realizing good governance in the field of tourism is to provide infrastructure, expand various forms of facilities and regulate and promote the public both at home and abroad in matters relating to the tourism industry in the city of Medan
Design of Maintenance Service System With Helpdesk It Support Case Smk Bina Am Ma'mur Pratama, Amri; Padeli, Padeli; Ramadhan, Muhamad Khisbaeni
Journal Collabits Vol 1, No 3 (2024)
Publisher : Journal Collabits

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/collabits.v1i3.30257

Abstract

SMK Bina Amma'mur has a section in charge of taking care of computers ranging from computer hardware repair and computer software repair, namely the IT helpdesk section. Currently, the process of informing computer repairs that are currently running is still carried out by means of teachers or staff asking for help from the Information Technology department by meeting directly to check problems that occur on computers or laptops, then the IT helpdesk will send a team of technicians to solve the reported problems, if it has been completed, it will be reported back to the IT helpdesk to note that computer repair requests have been made. After checking the problem that occurs on the computer or laptop then the IT department will record the problem in the general ledger and will notify the teacher or staff when it has been resolved via whatsapp media. However, the handling of problems that are running is still not good because the process of recording repair results is still manual so that it affects the performance of the IT department. This can have a negative impact, namely there are problems recording data repeatedly, the process of searching for computer repair data takes a long time because you have to search one by one for repair request data in books, there are often errors in making reports so that the reports made are not the same as the computer repair process. This research resulted in an IT helpdesk system that aims to help the IT department manage IT helpdesk data better. This research uses the PIECES analysis method, design using UML and blackbox testing system. The IT Helpdesk system is created using PHP programming language and MySQL database.
Co-Authors Darwinsyah Minin Isnaini Isnaini Padeli Padeli Ramadhan, Muhamad Khisbaeni